Events Associate - Indianapolis, IN Job ID 199541 Posted 26-Dec-2024 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Customer Service, Marketing Location(s) Brownsburg - Indiana - United States of America, Carmel - Indiana - United States of America, Fishers - Indiana - United States of America, Greenwood - Indiana - United States of America, Indianapolis - Indiana - United States of America, Mooresville - Indiana - United States of America, Whitestown - Indiana - United States of America, Zionsville - Indiana - United States of America CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. **About the role** As a CBRE Events Associate, you will lead the team responsible for planning, coordination, and day-of execution of meetings, conferences, and events. This job is part of the Events job function. They are responsible for the creation, management, and execution of marketing events for internal and external clients. This is a fully onsite opportunity in Indianapolis, IN from Monday-Friday. **What you’ll do** + Review staff workload and make judgments to meet business demands. + Assist team with event tasks. Coordinate set up, refresh, and removal of food, beverage, and service items. Direct team to ensure smooth operations. Work with management to communicate department goals and direction with staff. + Confirm pre-event setup is complete. This includes a review of space configurations, and audio/visual requirements are complete. Verify decor is in alignment with the client's vision. + Follow up with clients pre- and post-event to confirm happiness. Review post-event reporting and reconciliation with management and recap results with the team. + Troubleshoot and resolve client inquiries. + Accountable for the execution of SLA's, Key Performance Indicators, benchmarks, and reoccurring reports. + Order event supplies as needed. + Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques. + Impact own team and other teams whose work activities are closely related. + Suggest improvements to existing processes and solutions to improve the efficiency of the team. **What You'll Need** Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future + HS Diploma or GED required. + No work experience is required but 1 to 2 years of prior work experience in event coordination, retail, restaurant, customer service or other hospitality experience preferred. + Open to flexible schedules. + An organized individual with the ability to complete multiple objectives in a timely manner. + Apply a high level of attention to detail as well as strong verbal and written skills. + Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize and offer help. + Ability to comprehend and interpret instructions, and memos and ask clarifying questions. Desire to present information to an internal department and/or large groups of employees. + Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages. + Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Desire to learn new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications. + Ability to work requiring significant walking or through other means of mobility. This includes standing in position for extended periods, reaching, bending, stooping, pushing and/or pulling and frequently lifting up to 50 lbs **Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). **NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter. Host Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it. Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host’s scalable product suite includes concierge-quality services provided by talented CBRE “hosts”; world-class customer service training and certification; and a powerful, enterprise-grade technology platform. The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services. Find out more (https://www.cbre.com/services/plan-lease-and-occupy/experience-services) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)