Evergreen Service Delivery Manager
Insight Global
Job Description
Personnel Management: Oversee 15-20 consultants, including Technical and Digital Producers, focusing on their career development and growth.
Training and Onboarding: Develop and implement onboarding and training processes for Technical Producers across Global and Geo resources.
Strategic Leadership: Participate in high-level strategic discussions about long-term team goals and initiatives. Engage in thought partnership on team growth trajectory, proactive problem-solving, and role/structure evolution.
Workflow Optimization: Streamline workflows and operations to enhance team productivity and ensure high-quality, on-time content delivery. Improve collaboration and feedback loops, ensuring consistent integration of Global and Geo Content Publishing processes.
Project Visibility and Recognition: Ensure project milestones and successes are visible across the organization. Foster a culture of recognition by celebrating and elevating team member contributions.
Communication Practices: Maintain clear and transparent communication practices, providing regular updates, sharing reports, and managing newsletters
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
Education: Bachelors degree in marketing, communications, or a related field.
Experience: 5+ years in the marketing field, with a preference for experience in digital production and/or content publishing.
Team Management: Proven experience in managing or coordinating a team, ensuring alignment and collaboration towards common goals.
Workflow Optimization: Expertise in optimizing workflows, meeting deadlines, and utilizing digital tools to enhance team productivity and efficiency.
Strategic Thinking: Ability to identify opportunities for process improvements and deliver measurable results.
Communication and Organization: Excellent communication and organizational skills to manage multiple tasks and stakeholders effectively. Experience in content publishing or digital production.
Experience working in an enterprise environment.
Familiarity with Airtable or similar project management tools.
Experience with content management systems. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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