At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 700,000+ customers.  As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en.   

 

Business/Vertical: 

The EverPro business within EverCommerce offers business management solutions that help home and field service small businesses work more efficiently and improve every touchpoint with their customers.  Software solutions customized for field services, landscaping, pest and lawn, remodeling and roofing help these businesses with everything from scheduling and tracking jobs, to quoting, invoicing and payments processing, to customer relationship, review and reputation management.  

 

The Invoicing vertical within EverPro focuses on business management and payments solutions for small service businesses through our Invoice Simple and Joist products. These solutions help service professionals efficiently manage their business finances, from creating estimates and invoices to processing payments and tracking jobs. Our products serve hundreds of thousands of freelancers, solo entrepreneurs and micro-businesses across hundreds of industries across multiple geographies. 

Position Summary: 

The Business Performance Analyst will drive strategic success through comprehensive performance tracking and optimization for our Invoicing products (Invoice Simple and Joist), reporting to the Mobile Solutions Market Leader. This role focuses on tracking initiative performance, creating executive-level reporting, and providing critical insights that inform strategic adjustments. As a key member of the market leadership team, you'll transform performance data into actionable insights that guide strategic decision-making across the business. 

Key Responsibilities: 

 

Performance Monitoring & Technical Reporting:  

Design comprehensive performance monitoring frameworks for strategic initiatives 

Build and maintain data pipelines and automated reporting systems 

Create executive dashboards and reporting structures using SQL and visualization tools 

Track progress against strategic OKRs and critical business objectives 

Develop standardized KPI frameworks and technical measurement solutions 

Prepare quarterly business reviews and executive performance summaries 

Initiative Effectiveness Analysis:  

Monitor the effectiveness and ROI of strategic initiatives 

Provide objective analysis on program performance and strategic investments 

Identify trends, risks, and opportunities across business initiatives 

Evaluate resource allocation effectiveness across strategic priorities 

Recommend course corrections for underperforming initiatives 

 

Strategic Decision Support:  

Translate complex performance data into clear strategic insights 

Identify optimization opportunities across the business 

Support strategic planning with performance-based recommendations 

Provide data-driven insights for leadership decision-making 

Develop frameworks for evaluating strategic opportunities 

 

Cross-functional Collaboration:  

Partner with Growth, Product, and Marketing teams to establish aligned success metrics 

Support Strategic Planning Manager with performance data for OKR development 

Collaborate with Business Development to evaluate partnership performance 

Work with Market Leader on strategic reviews and business performance 

Assist functional teams in defining and tracking success metrics  

 

Qualifications: 

5+ years of experience in performance analytics, business intelligence, or strategic operations 

Strong technical skills including proficiency with SQL, data visualization tools, and analytics platforms 

Experience with data modeling, ETL processes, and building automated reporting solutions 

Advanced skills in Excel, Power BI, Tableau, or similar tools for complex data analysis 

Experience tracking initiative effectiveness and strategic program evaluation 

BS/BA in Business, Analytics, Data Science, Economics or related field; MBA preferred 

Strong understanding of SaaS business metrics and performance indicators 

Proven track record of influencing decisions through data-driven insights 

Experience with OKR frameworks and strategic planning processes 

Ability to communicate complex analytics clearly to executive audiences  

 

Personal Characteristics: 

Smart and curious. 

Strategic thinker with strong analytical skills and business acumen 

Detail-oriented professional who values accuracy and clarity in reporting 

Natural collaborator who thrives on improving organizational effectiveness 

Exceptional communicator who can present complex data clearly to all audiences 

Team-oriented professional who builds trust through transparency and insight 

Passionate about driving business success through measured performance 

 

Benefits & Perks: 

Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid Robust wellness benefits, including an annual wellness stipend Flexible and generous (FTO) time-off Employee Stock Purchase Program Registered Retirement Savings Plan (RRSP) with 4% company match  Continued investment in your professional development

Where: Remote, Ontario/Canada

The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role will require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America. 

Compensation: The target base compensation for this position is $110,000 - $1250,000 CAD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!