Manulife is a leading international financial services provider that helps people make their decisions easier and lives better. Serving Singapore since 1899, we grew from strength to strength to become a leading life insurer in Singapore that provides a broad range of insurance, retirement and wealth management solutions to meet the financial needs of our customers across their various life stages The Business Enabling Team is dedicated to supporting trainers in delivering effective and engaging training sessions for representatives. Our team ensures that trainers have the resources and assistance they need to create a positive and impactful learning experience for all participants. By working closely with trainers, we help facilitate a smooth and productive training process, enabling representatives to gain the skills and knowledge necessary for success. **Position Responsibilities:** + Administration of Course Fees, Penalty fees and submission of IBF Funding + Creation of courses, assessments and eLearning modules in our Learning Management System + Creation of SCORM Training Materials + Administration of Learning Management System on attendance taking and appeals handling + Provision of customer Service + Performing UAT on system enhancement if required + Administration on Training points (Rewards System) reimbursement + Administration of our dept Generic Mailbox + Handling of Training room booking request **Required Qualifications:** + Fresh graduates or some experience in Training Administration would be preferred + knowledge of SCORM creation, video editing and performance of UAT experience + Good to have some working experience in insurance industry **_When you join our team:_** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **About Manulife and John Hancock** Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html . **Manulife is an Equal Opportunity Employer** At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com . **Working Arrangement** Hybrid