We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. 

Working Arrangement

Hybrid

Job Description

Are you looking for a supportive and collaborative workplace with great benefits, strong culture, and clear career development? You’ve come to the right place.

Why choose Manulife?

Competitive salary packageHMO on the first day with free dependentsRetirement benefitsMerit IncreasePerformance BonusGlobal network of industry expertsExtensive training resource

Work Arrangement: Hybrid with 3x a week on-site schedule (9 hours a day)
Schedule: Night Shift

People Leader Role: No

Job Summary

The role reports into the Executive Assistance and Travel Management Lead for Manulife Business Processing Services (“MBPS”). The Executive Assistant is responsible for providing support to Vice President/s (VPs). He/she will be responsible for the effective management of priorities through high quality administration, manages their diary, arrange travel requirements, crafts and organizes visitor itineraries, coordinates and attends meetings, assists in agenda preparation, takes minutes and follows through on meeting actions, and handles the executive’s expense reimbursements.

Minimum Requirements to Hire:

EDUCATION: College degree of any courses

EXPERIENCE: At least 6 years of relevant experience

SCHEDULE: Amenability to work on night shift schedules, weekends, and Philippine holidays (when needed)

LOCATION: Amenability to work in U.P. Ayala Land Technohub, Quezon City

HYBRID WORK ARRANGEMENT: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)

Minimum Skills to Hire:

College degree of any courses6+ years of relevant experience in an Executive Assistant roleStrong oral/written communication skills required to interact with senior officers and representativesExcellent meeting planning and organizational skills (planning, coordination, priority setting, task management and follow through)Ability to manage complex and sensitive work situations with sound judgement, discretion, and empathyHighly collaborative and results-orientedProficient in making reports and deck/presentationsAdvanced Proficiency in MS OutlookProficient in MS Office Suite includes Power Point, Excel, Word, One NoteStrong interpersonal skills and ability to work effectively across cultures. Excellent English written and verbal communication skills.Flexible on shift and overtime may be required when business visitors are on site.

On the job you will:

Accountable to Vice President/s (VPs), the Executive Assistant is primarily responsible for the effective management of priorities through high quality administration and follow through of deliverables.

Responsibilities include the following:

Manages the diary of a VP and arrange travel requirementsFacilitates departmental travel requirementsCrafts and organizes visitor itineraries, conduct research to prepare background information and briefing documents on business visitorsCoordinates and attends meetings, assists in agenda preparation, takes minutes and follows through on meeting actionsHandles the expense reimbursementsArrange technology desk side support for the executives and their business visitors when requiredAssist with the planning and implementation of departmental events and activitiesHelp draft and send announcements on behalf of the executiveAssist in creating draft presentations if neededMinor admin assistance to the teamActs as back-up to other Executive Assistants

Our commitment to you:

Our mission; to be a part of making Decisions Easier and Lives BetterA leadership team dedicated to your growth and success A bold ambition and set of goals to be a leader in driving transformation in our industry Our best. Every day. 

This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.

Join our global network of industry experts! Apply today.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.