Description Citizens Private Bank has accelerated its strategy to build out Wealth Management, scale Business Banking, grow deposits, and expand in key growth markets. We are looking for talented individuals with a demonstrated track record of delivering a gold glove experience to clients that results in long-term client loyalty. With expansion and growth, come higher expectations for performance, collaboration and business results. This individual will be a critical team member toward achieving those results. Responsible for providing administrative support for a department head or group of individuals. Responsibilities may include, but are not limited to: coordination of meetings, travel and events, project management, ordering of supplies and equipment, coordination of other assistants, assisting with colleague onboarding, and managing various reports. Position requires excellent organizational skills, and the ability to handle multiple tasks simultaneously. Support responsibilities may include data input, data processing and / or data verification for routine processes, with associated filing and / or distribution of related materials. Primary responsibilities include + Manage multiple projects simultaneously/in a timely manner. + Coordinates internal/external meetings, conference calls, and domestic/international travel. + Distributes agenda, meeting packages, responsible for meeting minutes, and tracking due dates. + Accurately tracks expenses/process and submit expense reports in a timely manner. + Data entry/filing. + Owns various department projects and helps with communication and training coordination. + Displays excellent communication skills in working with clients (internal/external), and vendors. + Respond to client inquiries, following up internally and staying in contact with relationship management team Qualifications: + Bachelor's degree preferred + High School Diploma required + 3+ years of direct executive support leaders in large organizations, ideally in the financial services or related industry with emphasis around client service + Competent use of Microsoft Office applications to include Microsoft Project, Excel, Teams, Visio, PowerPoint, Word and Outlook SharePoint knowledge a plus + Attention to detail and sensitivity to deadlines + Effective communication skills, both written and verbal + Strong prioritization and problem-solving skills + Tech savviness – ability to learn new software quickly and effectively Hours & Work Schedule + Hours per Week: 40 + Work Schedule: M - F 8:00 AM - 5:00 PM (some days will require staying later until 6:00 PM apx) Ideally 4 days a week in the office, but a minimum of 3 days a week in the office is required. + Flexibility is key and this role is over time eligible - must be approved by manager. Pay Transparency The salary range for this position is $37.00+ per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits. Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. Equal Employment and Opportunity Employer Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 11/22/2024