**ALORICA ACADEMY** HOME (https://connect.alorica.com/mlink/site\_page/NjQ) **PAGE (Connect and learn more about Step Up Programs, view different keys roles and competencies required)** **GET TO KNOW ALORICA ** At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe. **JOB SUMMARY** Perform work to support the C level Executives/EVPs of the company in his/her objectives in an accurate and efficient manner. **JOB DUTIES** + Perform typing, filing, information gathering, internet research, distributing correspondence and other administrative support functions for C level Executive(s) /EVP(s). Interface with executives, outside clients, members of the Board of Directors and others. + Coordinate and schedule meetings, conference calls and make travel arrangements. + Prepare graphic presentations for internal and external meetings and presentations. + Coordinate the collection of support documents and preparation of reports. Perform research and generate reports as required. + Prepare and amend letters, contracts and other documents. + Maintain the confidentiality of organizations' filing system, propriety information and documents. + Design, maintain and add new items to department's intranet site with information about the department, federal and state laws, and regulations. + Prepare and coordinate distribution of materials for Board of Directors' meetings. **ADDITIONAL JOB DUTIES** + Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties. + Perform other duties as assigned by management. JOB REQUIREMENTS  **Minimum Education and Experience:**   Minimum five years experience in similar position; or minimum seven years equivalent combination of education and experience. Experience with arranging domestic and international travel. **Specific Knowledge, Skills and Abilities:**   + Proficient personal computer skills including Microsoft Office. + Demonstrated project management, analytical and logical thinking skills. + Excellent interpersonal, written, and oral communication skills. + Ability to prioritize and organize work in a multitasked environment. + Ability to adapt to a flexible schedule. + Ability to maintain the highest level of confidentiality. **General Knowledge, Skills and Abilities:**   + Excellent written, verbal and interpersonal communication skills. + Ability to multi-task and adapt to change. + Proven track record of meeting or exceeding customer experience and financial objectives. + Ability to maintain the highest level of confidentiality. + Strong analytical and presentation skills. + Proven track record in a metric focused environment. Equal Opportunity Employer - Veterans/Disabled We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, Tennessee, Texas, Utah, and West Virginia.