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Position Summary
Executive Assistant II is responsible for efficiently and effectively performing all assigned administrative, clerical, staff support and general office duties including handling directly or referring customer complaints, while maintaining the confidentiality of sensitive materials. This position also provides administrative support of organization leaders.
Essential Duties and Responsibilities
Manages daily administrative needs of executive including maintaining records, ordering supplies, answering phones, creating files, managing email and other support duties as needed.
Prepares various correspondence, memorandums, and reports for manager.
Manages all department communications, activities, rosters, etc.
Assists customers and associates with a variety of daily requests; including research for customers and associates and operational issues.
Gathers data and assembles reports and ensures books/reports are delivered timely to managers.
Assists with coordinating, maintaining and implementing administrative and corporate policy updates and approvals.
Schedules meeting and manages calendar availability for manager including managing all AV needs for the meeting.
Acts as a liaison with vendor management in getting agreements through process to approval.
Works with members of the unit in establishing initial budgets. Monitors actual to budget activity, researches income and/or expenses, and prepares applicable reports.
Creates forms, processes, reports and presentations; assists management with implementing, communicating, maintaining and tracking procedural changes. Provides support of information to all associates in the applicable department.
Ensures all appropriate documentation for applicable department is maintained, processed accurately and completed in a timely manner.
Assists with all internal and external examination requests.
Performs other duties and responsibilities as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Skills
Ability to read and interpret documents such as procedure manuals, general business correspondence and/or journals or government regulations
Ability to write routine reports and business correspondence
Ability to respond in writing to customer complaints, regulatory agencies or members of the business community
Ability to effectively present information in one-on-one and small group situations, to customers, clients and other employees in the organization
Microsoft office, including outlook, excel and powerpoint
Education and/or Experience
HS Diploma/GED or
AS/AA Degree or specialized training preferred
Minimum 4 years work experience in applicable department or as Executive Assistant
Other
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time with or without notice.
Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications. Simmons First National Corporation and its subsidiaries are committed to Affirmative Action Programs consisting of results-oriented procedures to ensure equal employment opportunities. These programs require positive action in lieu of neutral non-discrimination and merit hiring/performance policies.