Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 60,000+ employees.

Job Description

The ideal candidate will work closely with 2 senior members of the WNS management team and as a team with the Office Manager and other EAs.

Key responsibilities

Supporting the senior managers in all business matters as requiredHandling and responding to all correspondence including phone calls, emails and lettersScheduling appointments and organising diary entriesSetting reminders for meetings, appointments and other important tasksMaking travel and hotel arrangements through the WNS Travel DeskPlanning conferences, workshops, seminars and other eventsTaking notes at meetings, preparing the minutes and subsequently distributing to all participantsLiaising with other members of staff and external parties such as clients and pressPreparing expense reports and maintaining a filing system

General Office Duties at the City Office

Working as a team with the Office Manager and other EAsSetting up, processing and maintaining related systems, procedures, files/spreadsheets as appropriatePlay a key administrative role in the planning, catering, coordination, organisation, and logistics for internal/client meetings.Participate in the planning and arranging of conference calls.Filing of office/client / supplier contracts and ANO documentationAnswering office telephoneManagement of incoming and outgoing postSupporting and helping other administration and office functions e.g. covering the reception desk during holidays/lunch breaksSupporting visiting staff from other WNS locations as and when requiredOrder stationery and other supplies through procurementFire drills and other health and safety requirements within the city officeUpkeep and maintenance of the city office.

QualificationsBachelor's degree or equivalent experienceProficient in Microsoft Office suiteExperience in a similar EA / PA roleExperience working in an international contextExperience in the BPM/BPO/IT sector a plusDiscreet (able to handle confidentiality) & Strong emotional intelligence.

Additional Information

Please note this is a Fixed Term Contract Role in London Office. 

Working - Monday to Friday - 9 AM to 5 PM

5 Days Work from Office. Work from Home is not Available for this Role.