**About Dubai Holding Community Management:** Dubai Holding Community Management (DHCM) is a premium community management services provider under the umbrella of Dubai Holding. Established in 2021, DHCM has quickly become a leader in the industry, offering exceptional services to maintain and enhance residential communities and districts across Dubai. At DHCM, we believe in creating sustainable and vibrant communities that offer a sense of belonging to residents. Our team of experts provides various services, including community and district management, technical management, and financial management. Our community and district management services ensure that each community is well-maintained, secure, and operates efficiently. We manage common areas, enforce community rules and regulations, coordinate with local authorities, and respond to residents' concerns promptly and effectively We proudly manage a portfolio of prestigious communities, including Bluewaters, City Walk, Port de La Mer, Bvlgari Residences, Jumeirah Beach Residence (JBR), and Business Bay Executive Towers, among others. Additionally, we manage iconic districts, including Business Bay, Dubai Land Residences, Jaddaf Waterfront, Dubai Media City, Dubai Internet City, Dubai Studio City, Dubai Harbour, and more. **About the Role:** Executive - Business Excellence plays a critical role in driving continuous improvement across all aspects of Dubai Holding Community Management's operations. This role will lead initiatives to enhance operational efficiency, improve customer satisfaction, and drive sustainable growth. The ideal candidate will be a highly analytical and results-oriented individual with a strong understanding of business processes, data analysis, and project management methodologies. **The main duties and responsibilities of this role:** + Manage business excellence initiatives across all departments, including process improvement, performance management, and change management. + Conduct in-depth analysis of business processes, identify areas for improvement, and develop and implement solutions to enhance efficiency and effectiveness. + Develop and monitor key performance indicators (KPIs) to track progress towards business objectives and identify areas for improvement. + Analyze data and generate insightful reports to support decision-making and identify trends and opportunities. + Lead and facilitate process improvement projects, such as Lean Six Sigma, Kaizen, or other relevant methodologies. + Develop and implement training programs to enhance employee skills and knowledge in areas such as process improvement, data analysis, and customer service. + Collaborate with cross-functional teams to ensure successful implementation of business excellence initiatives. + Stay abreast of industry best practices and emerging trends in business excellence and apply them to the organization. + Promote a culture of continuous improvement and innovation within the organization. **About you:** The ideal candidate will have the below qualifications and experience: + Bachelor's degree in Business Administration, Engineering, or a related field. + 3+ years of experience in business excellence, process improvement, or a related field. + Proven experience in leading and managing process improvement projects. + Strong analytical and problem-solving skills with the ability to analyze data and draw meaningful insights. + Excellent project management, communication, and presentation skills. + Proficiency in data analysis tools and software (e.g., Excel, Tableau, Power BI). + Strong understanding of Lean Six Sigma, Kaizen, or other process improvement methodologies is preferred. + Experience in the real estate or property management industry is a plus. **About Benefits:** At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered Internal workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.