Company: Oak Street Health
Title: Executive Director, Provider Affairs and Engagement
Location: Treehouse, Remote
Role Description:
Serving as a key member of the Provider leadership team, this position is responsible for developing and implementing strategies and processes to ensure all Providers have an engaging and seamless experience in their careers at Oak Street Health. As a trusted advisor to senior leaders and executives, this position will provide guidance and strategic consultation on a wide range of Provider-related issues while fostering an extraordinary Provider experience and inclusive work environment. Reporting to the Chief Medical Officer, this position will play a critical role in the evolution and success of the Office of Provider Affairs. The Office of Provider Affairs will oversee the Provider life cycle to include recruiting, credentialing, onboarding programs, continuous learning, retention, wellness and engagement of Providers as they grow in their careers at Oak Street. The Executive Director of Provider Affairs and Engagement will work closely with our People Experience team to ensure cohesion and consistency with the broader organization.
Core Responsibilities:
In a matrixed reporting structure, lead the Provider group administration function, emphasizing team development and optimization to support future business plans and growth.
In partnership with the Chief Medical Officer, lead the development and deployment of the Provider Affairs strategic plan.
Collaborate with the appropriate business leaders that drive the associated Provider lifecycle verticals, including recruiting, onboarding, education, wellness, engagement, professional development, retention, and offboarding.
In partnership with the Talent Acquisition team, develop and deliver strategic vision for Provider recruitment, including short and long-term sourcing, marketing, media and pipeline development.
In collaboration with Clinical Operations and Learning, design and implement programs that strengthen the clinical and leadership capabilities of current and future Provider leaders in alignment with Oak Street values, leadership model, and culture.
Collaborate with peers and subject-matter experts to proactively champion Provider solutions and develop/implement process improvement strategies for Providers.
Apply operational excellence to ensure effective and timely delivery of Provider programs at scale.
Leverage Provider data and analytics to drive insights and support decision-making processes related to Provider engagement, effectiveness, and quality of care.
Work to ensure coordination, communication, and collaboration with all leaders and programs supporting Providers across their Oak Street Health lifecycle
Other duties as assigned.
What are we looking for?
Bachelor's Degree in business, healthcare administration, or related field required; Master's Degree preferred
A minimum requirement of 10 years of medical group administration experience with 8 years in Provider program development, Provider engagement, and/or Provider recruitment/contracting and credentialing.
Proven track record in developing and implementing Provider strategies to support high-growth organizations and transformation initiatives.
Demonstrated expertise in leading and supporting organizational change management initiatives.
Ability to navigate and influence within a complex, matrixed organization.
Strong understanding of business operations and the ability to align Provider strategies with organizational goals.
Experience working closely with senior executives and driving Provider initiatives at the leadership level.
Ability to support, develop, mentor, and motivate team members.
An operational mindset for flawless execution.
Strong thought leadership in people strategies and industry best practices.
Ability to lead change management initiatives related to organizational growth and transformation, ensuring smooth transitions and minimal disruption to business operations.
Ability to analyze data and develop data-driven recommendations for continuous improvement.
Someone who embodies being Oaky
What does being Oaky look like?
Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Being relentlessly determined
Why Oak Street Health?
Oak Street Health is on a mission to Rebuild healthcare as it should be, providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patientâs communities and focused on the quality of care over the volume of services. We are an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health attracts and cultivates team members who embody Oaky values and passion for our mission.
Oak Street Health Benefits:
Mission-focused career impacting change and measurably improving health outcomes for Medicare patients
Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement
Oak Street Health is an equal-opportunity employer. We embrace diversity and encourage all interested readers to apply.
Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health