RaceTrac Company Overview

Job Description:

The Executive Director of Facilities Management aids RaceTrac in defining and managing the strategic vision of their department and is responsible for overseeing all aspects of Facilities Management within the organization. The Executive Director builds the resources and team to execute Facilities Management to ensure reliability and efficiency of facilities and equipment across RaceTrac. This role focuses on leading a nimble group that manages and provides outstanding services to RaceTrac’s stores, facilities and site services to RaceTrac’s stores.  The Executive Director is ensuring top store conditions, brand standards, managing vendor selection and performance, and driving facility automation. The position aims to achieve business outcomes that align with store operations while overseeing a significant budget. The Executive Director collaborates closely with other departments to support operational objectives and maintain a safe and functional environment for employees and customers.

Responsibilities:

Develop and implement strategic Facilities Management plans and initiatives aligned with the organization's goals and objectives.Lead, mentor, and empower a team of Field Service Directors, fostering a culture of excellence, accountability, and safety and promoting a high-performance culture.Build strong relationships with internal leadership and external stakeholders to ensure alignment on all programs.Manages strategic projects that drive streamlined processes and improved efficiencies through completion. Determines appropriate measures of success and measures gaps between actual and desired levels of process capability, service levels and other key business outcomes. Proactively engage with and support stores within all regions, addressing store needs promptly.  Conduct comprehensive service reviews at least twice a month and provide oversight for all major work.Perform regularly scheduled, structured site visits to store locations to identify and document issues impacting the store experience.  Maintain close communication and partnership with store, region, and global retail support leadership.Develop and maintain a program management framework that includes strategies, business reviews, and KPIs for effective execution of facilities management programs.Collaborate with and manage service providers to ensure effective delivery of contracted maintenance services that meet store requirements.  Lead facilities support teams and contractors in delivering timely, cost-effective operational services, and coordinate responses to emergencies impacting operations, Cultivates a culture of innovation and continuous improvement within the facilities management team.Oversee OPEX and CAPEX budget creation and management using tools such as Service Channel, including forecasting for the designated regions.Manage key service providers directly through work order systems, weekly check-ins, and continuous evaluation via store visits and financial performance reviews.Engage with general contractors, consultants, vendors, and maintenance service providers, including overseeing competitive bidding, negotiating agreements (e.g., SOWs, CPSAs), and managing project-specific contracts.Collaborate consistently with development and design teams to provide feedback that supports continuous improvements in building functionality and material selection.Oversees implementation of improved organizational processes, policies, workflowsIdentify opportunities for cost reduction and efficiency improvements without compromising quality or safety standards.Manage relationships with external vendors, suppliers, and contractors, including sourcing and negotiating contracts, monitoring performance, and ensuring service level agreements are met for store level services and supplies.Facilitates regular meetings with stakeholders and executives to discuss improvement ideas, performance trends, best practices, and other issues affecting their department and business. Ensures all decisions, projects, and process improvements are aligned with RaceTrac’s strategic vision.Forecasts the future needs of RaceTrac operations, identifies opportunities, and works with internal stakeholders to identify operational improvement opportunities.Oversee a budget of $150M+ for annual spend across various facilities management programs.Responsible for providing Operational leaders with critical KPI analytics, directional reporting and exception-based reporting and analysis

Qualifications:

Bachelor’s Degree or higher from an accredited college or university, or equivalent experience preferred.10+ years’ experience in a related role preferred.Experience in leading and solving complex business and operational problems.Proven ability to identify, develop, and drive adoption of new business solutions and strategies across the enterprise.Possesses a strong executive presence with excellent communication, relationship-building, presentation, and influencing skills.

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.