Executive Facility - Soft Services Job ID 215227 Posted 02-Apr-2025 Role type Full-time Areas of Interest Customer Service, Facilities Management Location(s) Hyderabad - Telangana - India **Responsibilities** · Coordinates the maintenance of facilities, buildings, and equipment, as appropriate, to ensure optimum functionality; identifies, assesses, negotiates as necessary, and resolves building maintenance and usage problems. · Assist in the upkeep and preventative maintenance of assigned facilities; assist in coordinating custodial and maintenance functions. · Assume full responsibility for management of soft services against contracted scope of works. · Reporting on SLAs and delivering action plans to ensure that SLAs are met/exceeded. · Coordination of site events (Festivals and Special events needs) · Day to day supervision of the Janitorial teams · Development of a soft services improvement plan for each service. Assist in maintaining building security; report security problems to appropriate authority. · Ensure that all costs and expenditure are within the budgeted levels · Oversee day to day running of Site Soft Services in respect of scheduling, Cleaning, consumables Procurement & Housekeeping. · Comply with Company and statutory regulations relating to safe systems of work, health & safety, hygiene, cleanliness · Client and customer retention and satisfaction · Plan and implement training programs for department staff and clients. · Analyze, develop, and design solutions to reporting requests. · Design and implement reports to measure service performance metrics. · Evaluate and maintain help desk software; oversee preparation and distribution of system updates. · Monitor budget; review and approve purchase orders. · Oversees activities of contractors, vendor personnel, and suppliers; Monitors contracts for compliance and controls costs; monitors general expenditures of unit; performs quality control inspections to ensure adherence to contract specifications and standards · Serves as liaison between facility manager and vendor staff; recommends correction of deficiencies; coordinates remodeling activities, as appropriate to the position. · Schedules space usage controls key issuance and building security; prepares calendars and maintains records. · Oversees events held at facility; interacts with caterers, and/or auxiliary staff as appropriate to the specific event. · Prepares scheduled and periodic reports of facility usage, maintenance, and condition. · Maintains and orders equipment and supplies for facility operations. Graduate with Corporate Facilities + Hotel / Hospitality Experience CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)