Executive Housekeeper
kempinski
Executive Housekeeper
DescriptionThe incumbent in this position is responsible for managing the Housekeeping Department in order to ensure the highest standards of upkeep, hygiene, and cleanliness of the Hotel, including all Guest rooms, public areas, food & beverage outlets, banquet facilities, and the back of the house. Closely monitors all processes related to ensuring a high level of housekeeping services provided to the guest is timely and defect free.
Key Responsibilities\nLead the Housekeeping Department by developing and implementing departmental objectives in line with the hotel business objectives. \nSupervise housekeeping operations such as cleaning and maintenance whilst ensuring compliance with all housekeeping policies, procedures, standards and satisfaction of guests’ needs. \nInspect all areas and take corrective measures in order to meet Kempinski Standards in terms of cleanliness, maintenance and supply. \nDevelop, implement and continually review the policies, procedures, practices and standards. \nSelect, train, develop, schedule and manage the performance of direct and indirect subordinates to ensure the efficient running of housekeeping operations. \nManage linen inventory and guest supplies and the ordering of supplies as necessary to meet quality standards and hotel business needs. \nCoordinate housekeeping duties with various departments such as Front Desk, Engineering, Sales and Marketing and Food & Beverage to ensure that all guestrooms and public areas are clean and well maintained in a timely and efficient manner. \nParticipate in all refurbish and renovation projects planning, execution and final set up including snag lists. \nPrepare the annual budget and manning guide and manage the housekeeping department within budgetary guidelines. \nCoordinate and review contracts, including plants rental, Window cleaning contracts, Night cleaning contract, marble manganese contract, pest management contract, Room cleaning contract, flowers and decoration contract, and ensure compliance by both parties. \nParticipate in the planning of hotel decoration for special functions and festive seasons and organize the necessary actions. \nManage the performance of the flower shop and valet shop to meet high quality standards and business results. \nKeep abreast of all new equipments and cleaning products and evaluate their quality, maintain knowledge of local competition and housekeeping industry trends. \nAccomplish a set of administrative duties such as leading and attending meeting, writing reports and memos and other specific duties related to the job function. \n
Job Requirements\nBA/BSc in Hospitality Management or related field.\nMinimum of 3 years experience in a housekeeping senior management position preferably in an international five-star hotel.\nExcellent MS Office knowledge.\nExcellent Opera PMS knowledge.\nAbility to maintain the highest standards of professionalism, ethics, grooming, and attitude.\nStrong management skills and ability to inspire those in others.\nAnalytical and problem solving skills and execution of work.\nExcellent communication skills.\nArabic - excellent oral and written skills.\nEnglish - excellent oral and written skills.\n
About KempinskiFounded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
Department: Housekeeping & Laundry
Employment Type: Fixed Term - Full Time
Location: Egypt - Safaga
Reporting To: General Manager / EAM
DescriptionThe incumbent in this position is responsible for managing the Housekeeping Department in order to ensure the highest standards of upkeep, hygiene, and cleanliness of the Hotel, including all Guest rooms, public areas, food & beverage outlets, banquet facilities, and the back of the house. Closely monitors all processes related to ensuring a high level of housekeeping services provided to the guest is timely and defect free.
Key Responsibilities\nLead the Housekeeping Department by developing and implementing departmental objectives in line with the hotel business objectives. \nSupervise housekeeping operations such as cleaning and maintenance whilst ensuring compliance with all housekeeping policies, procedures, standards and satisfaction of guests’ needs. \nInspect all areas and take corrective measures in order to meet Kempinski Standards in terms of cleanliness, maintenance and supply. \nDevelop, implement and continually review the policies, procedures, practices and standards. \nSelect, train, develop, schedule and manage the performance of direct and indirect subordinates to ensure the efficient running of housekeeping operations. \nManage linen inventory and guest supplies and the ordering of supplies as necessary to meet quality standards and hotel business needs. \nCoordinate housekeeping duties with various departments such as Front Desk, Engineering, Sales and Marketing and Food & Beverage to ensure that all guestrooms and public areas are clean and well maintained in a timely and efficient manner. \nParticipate in all refurbish and renovation projects planning, execution and final set up including snag lists. \nPrepare the annual budget and manning guide and manage the housekeeping department within budgetary guidelines. \nCoordinate and review contracts, including plants rental, Window cleaning contracts, Night cleaning contract, marble manganese contract, pest management contract, Room cleaning contract, flowers and decoration contract, and ensure compliance by both parties. \nParticipate in the planning of hotel decoration for special functions and festive seasons and organize the necessary actions. \nManage the performance of the flower shop and valet shop to meet high quality standards and business results. \nKeep abreast of all new equipments and cleaning products and evaluate their quality, maintain knowledge of local competition and housekeeping industry trends. \nAccomplish a set of administrative duties such as leading and attending meeting, writing reports and memos and other specific duties related to the job function. \n
Job Requirements\nBA/BSc in Hospitality Management or related field.\nMinimum of 3 years experience in a housekeeping senior management position preferably in an international five-star hotel.\nExcellent MS Office knowledge.\nExcellent Opera PMS knowledge.\nAbility to maintain the highest standards of professionalism, ethics, grooming, and attitude.\nStrong management skills and ability to inspire those in others.\nAnalytical and problem solving skills and execution of work.\nExcellent communication skills.\nArabic - excellent oral and written skills.\nEnglish - excellent oral and written skills.\n
About KempinskiFounded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
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