Job Description Summary

Join the Sonesta Miami Airport Team! Our 309 room, full-service and fully renovated hotel is centrally located minutes from Miami International Airport and close to major city attractions. We offer a 24-hour fitness center, business center, Marketplace, Roof Top Pool, restaurant, and free shuttle service to and from the airport.

This position is responsible for generating conference business from a local or national market, the maximization of sales, development of potential markets and sound administration of assigned responsibilities through sensible delegation and personal attention to detail. In addition, this role is also responsible for the planning and the coordination of all of their own group, conference and catering related activities. This position will act as the primary liaison between the client and the staff of the hotel, with the focus on meeting and exceeding client expectations with every interaction to ensure that our clients leave happy.

Job Description

Operational/Functional:Plan, up-sell and coordinate function details with clients to include but not limited to room block, space requirements, meeting times, equipment, menus, billing, etc. Prepare and execute sales/catering contracts, event orders, group resumes to ensure quality product delivery and customer satisfactions.Create and distribute effective internal and external communication (written and verbal).Maintain accurate, legible records and files consistent with established automated or manual sales system.Perform special projects and other responsibilities as assigned and participate in task forces and committees as requested.Attend and participate in all hotel and/or departmental meetings, training sessions and other information meetings.

Strategy and Planning: Solicit, negotiate and confirm new and repeat business through various efforts (lead follow up, telemarketing, direct mail, referrals, internet prospecting, etc.) to maximize revenues to meet/exceed goals.Develop and implement creative sales strategy by analyzing historical, current and future hotel/market/account trends.Develop and continually enhance relationships with key corporate, business and travel industry accounts.Participate in training, trade shows, field trips and community, industry and professional organizations to maintain high visibility in support of the achievement of sales and revenue goals.

Financial Management: Maximize revenues by meeting and exceeding booking goals.Solicit and close appropriate groups and events based on the property’s needs and demands.   

Leading with PassionResponsible for ensuring success through the eyes of employees, guests, and ownersUtilize  and collaborate with resources across different departments and corporate officeCapable of influencing employees to perform to their highest standard and establishing a trusting environment to enrich the cultureFocus on the mission and well-being of the department, hotel, and company as a wholeLead by example and operate with integrity and respectInspire your team to embrace and demonstrate our values and GUEST People Standards

Qualifications and Skills

A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.

Track record of delivering exceptional guest and client experienceBachelor’s degree preferredSpanish is preferredMinimum of two years hotel Sales experience preferred Demonstrable expertise in analysis and action takingExcellent oral and written communicationExcellent organization skillsAppropriate professional appearance and demeanorProficient in Microsoft Word, Excel and PowerPoint.Working knowledge of Delphi, Social Table and Meeting BrokerMust be able to travel up to 10% of the time  

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and DiscountsHospital IndemnityCritical Illness InsuranceAccident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.