Job Summary BIG things happen on your watch. Details are countless. Stakes are high. You’ve got this. Because skilled experience, a thorough understanding of your hotel, and an innovative approach to problem solving put you in the “zone.” Pairing client vision with property offerings is a breeze. When events are underway, you’re on top of every detail and communication. And when the unforeseen occurs, you respond with swift effectiveness, to elevate the guest experience and achieve financial goals. The Executive Meeting Manager position with The Charles Hotel may be a great way to make an impact and realize your potential. In this role, the Executive Meeting Manager sells and markets the services and entertainment offered by The Charles Hotel. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities. The Executive Meeting Manager is a bonus eligible position with the potential to earn up to 40% of his/her annual base salary or base wages (“Bonus-Eligible Earnings”). Bonuses will be measured and paid on a quarterly basis, based on Bonus-Eligible Earnings actually earned during the respective Plan Quarter. As an employee of The Charles Hotel, you will benefit from access to 401(k), 401(k) Matching, free access to employee Dining Room, Blue Cross Blue Shield medical insurance starting from $1.16* weekly, travel benefits across multiple brands, a complimentary daily meal, $5 discounted daily parking, $1000 referral bonus and advancement opportunities. *Rate is subject to change. Responsibilities As Executive Meeting Manager, you will + Combine your experience, knowledge of property capabilities, and passion for innovation to elevate the guest experience and optimize property function space and resources. Manage all aspects of event details and related activities, actively listening and effectively responding to client and guest need and associate challenge. + Exercise your understanding of hotel offerings to plan, masterfully sell, and detail all aspects of event orchestration for optimal guest experience, recurring sales opportunities, and sales goal revenue achievement. + Keep communication flowing and transparent between client, hotel departments, and external resources, ensuring expectations are clear and services are delivered without flaw ensuring a “wow” guest experience. QUALIFICATIONS: + A high school education or equivalent is required, with a four-year college degree helpful. + A minimum of two years’ experience in a related position is also required. + Advanced knowledge of Catering Sales and Food and Beverage industries is expected. + Effective verbal and written English communication skills are necessary to be successful in this position. + Ability to develop professional relationships in all aspects of the position that result in stable consistent reliable and courteous communication + Demonstrated ability for accuracy and thoroughness + High levels and respect for other company functions and the ability to work well with them as a team + Requires regular use of a computer, business equipment and software + Strong computer skills especially in using Microsoft Office (Word, Outlook, Excel), Delphi and Opera PMS + Exceptional written and verbal communication skills + Ran large events before and knows what it takes to create and execute a great event. + Proven organizational capabilities to successfully execute a multi-day event requiring coordination across numerous teams + Ability to problem solve and work independently in a changing and multi-tasking environment with numerous deadlines + Excellent organizational planning and project management skills + Ability to work a varied schedule that includes evenings nights and weekends + Fast-paced, full mobility, continuous standing and the ability to occasionally lift, carry, and move up to 30 pounds is required. Limited local travel may be required. JOB RESPONSIBILITIES: + Successfully achieves booking goals on a quarterly and annual basis of The Charles Hotel. + Serve as primary hotel contact for information for all outside inquires and guest requests answering related questions efficiently and providing full follow through to resolution. + Solicit and promote all in-room amenity programs for special occasions…birthdays life cycle events etc... + Assists with any required daily weekly monthly and year-end reports as required by either the sales or entertainment departments + Support any administrative or special project needs as directed by Management Team + Maintain consistent communication internally and throughout the hotel's operating departments. + Liaise with Director of Catering and Director of Sales & Marketing to effectively plan and execute special events and initiatives including holiday activations or large reservations + Keeps an accurate history file of each event; writes follow up correspondence + Perform other duties as requested by management. The Charles Hotel is an EEO/AA/Disabled/Veterans Employer. Property Details The Charles Hotel experience reflects the eclecticism that is Cambridge. An urban oasis, The Charles offers something for everyone who is visiting the Boston area. Guests can soak in their academic surrounding by attending a lecture at Harvard, relax with a stroll along the Charles River, explore downtown Boston or dine at some of the Boston and Cambridge area's finest restaurants, including The Charles' own Henrietta's Table. The Charles is an independent property, offering luxurious accommodations and all the comforts of home. Guest rooms combine New England décor with the latest technology. 18,000 square feet of indoor and outdoor banquet space merge to offer an array of options for anyone's next event. Located just minutes from downtown Boston and a variety of world-class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: + Now offeringDaily Pay! Ask your Recruiter for more details + Medical, Dental, and Vision Coverage + Short-Term and Long-Term Disability Income + Term Life and AD&D Insurance + Paid Time Off + Employee Assistance Program + 401k Retirement Plan Apply for this position (https://careers-aimbridge.icims.com/jobs/368178/executive-meeting-manager/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need help finding the right job? We can recommend jobs specifically for you! EEO Statement Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. PropertyCharles Hotel Posted Date1 day ago(1/27/2025 3:52 PM) ID2025-368178 LocationUS-MA-Cambridge CategorySpa/Well-being/Golf/Attractions/Recreation TypeRegular StatusFull-Time Company : NameAimbridge Hospitality