Executive Protection Manager (Hybrid) Northfield, IL - United States **170+ Years Strong. Industry Leader. Global Impact.** At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. **Job Summary:** div>b>Job Summary: /b>The Executive Protection Program Manager is responsible for providing for the welfare, physical protection, and security of a high-profile client by performing armed and/or unarmed executive protection assignments and oversee other agents allocated to the assignment. This position will have a hybrid work schedule (remote/client locations).Essential Functions:ol> li>Represent Pinkerton's core values of integrity, vigilance, and excellence./li> li>Serve as the client liaison and manage ongoing client relationships./li> li>Ensure all services are conducted in a timely and professional manner and aligned with Pinkerton's Service Delivery Standards;/li> li>Develop and refine policies and procedures that govern the client's Executive Protection (EP) Program; ul style="list-style-type:circle;"> li>Monitor external developments including, but not limited to, best practices, tools, and technologies to enhance the overall program./li> li>Create client-specified standard operating procedures./li> li>Recommend specific security features and communicate with executive protection partners to implement program details./li> /ul> /li> li>Conduct on-going performance improvement assessments and after-action reports./li> li>Oversee assigned agents and coordinate scheduling to ensure the appropriate coverage; ul style="list-style-type:circle;"> li>Assist with protection schedules and team assignments./li> li>Communicate employee performance concerns to all stakeholders./li> /ul> /li> li>Provide close protection and other security-related functions for the client during domestic and/or international assignments; ul style="list-style-type:circle;"> li>Lead counter surveillance operations./li> li>Perform protective advance planning and threat vulnerability assessments./li> li>Transport the client and/or family members to events and appointments, using evasive and/or defensive driving tactics, as needed./li> li>Effectively manage the client and/or their family/representative requests against the need to ensure all safety and security precautions./li> li>Respond to emergencies and perform medical operations, as needed/li> /ul> /li> li>Prepare and deliver executive briefings and reports./li> li>Deescalate tense situations or individuals that arise at the client's residence and/or events; ul style="list-style-type:circle;"> li>Communicate vulnerabilities or safety concerns in a timely manner./li> /ul> /li> li>Complete suspicious activity reports, incident reports. shift logs, pattern of life reports, medical treatment reports, and other administrative requirements./li> li>Operate and maintain protective, operations, and communications equipment; ul style="list-style-type:circle;"> li>Promptly identify and escalate deficiencies/failures./li> /ul> /li> li>All other duties, as assigned./li>/ol>/div>Education, Experience, and Certifications:Bachelor's degree with at least five years of executive protection experience including advance planning, surveillance and counter surveillance operations, and security driving for high net- worth clients. The PERC License and the firearm control card FCC for Illinois are required. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.Competencies:ul> li>Knowledgeable in security practices and management experience./li> li>Strong client relationship management skills./li> li>Defensive driving tactics training/experience./li> li>International experience, preferred./li> li>Excellent written and verbal communication skills./li> li>Effective independent judgment/decision-making and problem resolution skills./li> li>Able to interact effectively at all levels and across diverse cultures./li> li>Professional appearance and demeanor./li> li>Concierge-level customer service skills./li> li>Serve as an effective team leader./li> li>Excellent verbal, written, and presentation skills./li> li>Able to identify and adapt quickly to emerging situations./li> li>Computer skills; Microsoft Office./li>/ul>b>Working Conditions:/b>With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;ul> li>Exposure to sensitive and confidential information./li> li>Regular computer usage./li> li>Occasional reaching and lifting of small objects and operating office equipment./li> li>Ability to adjust focus between close and distance vision./li> li>Frequent sitting, standing and/or walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain./li> li>On occasion, may be required to perform stressful and physical activity./li> li>Domestic and/or international travel./li> li>24/7 availability./li> li>Travel, as required./li>/ul>Salary & Benefits Information:Rate of pay: $130000 - $160000 / year.Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules. **Essential Functions:** **Education, Experience, and Certifications:** Bachelor's degree with at least five years of executive protection experience including advance planning, surveillance and counter surveillance operations, and security driving for high net- worth clients. The PERC License and the firearm control card FCC for Illinois are required. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives. **Competencies:** + Knowledgeable in security practices and management experience. + Strong client relationship management skills. + Defensive driving tactics training/experience. + International experience, preferred. + Excellent written and verbal communication skills. + Effective independent judgment/decision-making and problem resolution skills. + Able to interact effectively at all levels and across diverse cultures. + Professional appearance and demeanor. + Concierge-level customer service skills. + Serve as an effective team leader. + Excellent verbal, written, and presentation skills. + Able to identify and adapt quickly to emerging situations. + Computer skills; Microsoft Office. **Working Conditions:** With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; + Exposure to sensitive and confidential information. + Regular computer usage. + Occasional reaching and lifting of small objects and operating office equipment. + Ability to adjust focus between close and distance vision. + Frequent sitting, standing and/or walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. + On occasion, may be required to perform stressful and physical activity. + Domestic and/or international travel. + 24/7 availability. + Travel, as required. Salary & Benefits Information:Rate of pay: $130000 - $160000 / year.Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules. **Working Conditions:** Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.