Flik Hospitality Group Salary: $26 / Hour Other Forms of Compensation: What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job Summary The Administrative Assistant/Executive Receptionist is a part of the Hospitality team whose primary responsibility is establishing a warm, welcoming and professional atmosphere for all employees, executives and visitors at BNY Located at the entrance to the office, the Administrative Assistant/Executive Receptionist will be the first point of contact for visitors to the area, making them feel welcome, directing them to their appointments and meetings, and assisting them during their stay. The Administrative Assistant/ Receptionist provides support to meetings rooms and the conferencing operation by handling customer room inquiries and processing reservation. The Administrative Assistant/ Executive Receptionist contributes to the overall smooth functioning of the office by communicating with the Supervisor and vendors to ensure that employees and events have the correct resources in a timely fashion in order to operate efficiently. Job responsibilities Reception * Serve as the main point of contact for all employees and visitors to the office. * Properly greeting and handling visitors. Following established procedures with regard to both expected and unexpected arrivals. * Answering questions in a friendly, professional manner and appropriately handling or referring questions and requests. * Implementing established security policies and procedures for arriving and departing visitors, contractors, delivery persons, etc. * Acting as an overall Hospitality Services resource, providing way-finding and amenities within building, commutation and transportation, Parking, neighborhood amenities, and organizational information. * Providing visitors with access to Guest Wi-Fi in accordance with company policy. Meeting & Conference Services * Process meeting room reservations and reserve appropriate space. * Communicate to all relevant internal departments and vendors the specific needs, both in advance of and during the course of meetings. * Verify meeting room setups prior to the start of each meeting to ensure customer expectations are met. * Provide materials and supplies in the meeting rooms as requested by host. * Participate in scheduled team meetings, reviewing upcoming events, discussing relevant logistical matters, and identifying any potential challenges. General * Assisting guests with light photocopying, printing and sending/receiving packages. * Communicating with landlord and other appropriate internal support departments such as: building maintenance (heating and cooling issues) and Audio Visual technology (meeting room technical support). * Acts personably and gets to know the residents of the office and maintains an open dialogue. * To champion any available on-floor, Sustainability practices in order to reduce overall environmental footprint, including recycling programs. * Having a thorough understanding of the Firm’s emergency procedures and being prepared to carry out designated tasks in the event of a fire or other emergency. * Follow all safety procedures to ensure a safe working environment. Long Description Additional Tasks * Preparing UPS shipping labels * Receiving and scanning in packages for IT, no ordering * Ordering F&B for meetings and events * Sending and approving invoices (shipping, catering, office supplies, etc.) * Manage office supplies including ordering, receiving, verifying and maintaining. Key Competencies * A passion for delivering the Platinum Service and Service Excellence Standard to provide transformational service in hospitality. * A consistently professional approach, including a strong sense of self-respect and integrity, as well as respect for and interest in others. * A mindset to take ownership and responsibility within and outside one’s job domain. * The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment. * Excellent listening, written and oral communication skills. * Basic computer skills and knowledge of office technology/equipment. * Knowledge of property layout, policies, procedures and all of the capabilities of the center including meeting rooms and technology. * Is open and receptive to feedback, shares and actions. * An advocate for innovation, constantly looking for new ways to improve quality, services and amenities offered to guests. * Is empowered to make decisions, guide behavior and escalate issues appropriately. * Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details. * Discreet, ethical and committed to maintaining a high degree of confidentiality. * College degree preferred. Three years’ experience in a client service/reception capacity or Concierge within a hospitality or corporate environment. * Work effectively and maintain good working relationships with co-workers, resident employees, vendors and Supervisor. * Maintain clean and safe work environment; ability to perform job safely. * Performs other duties as assigned. Apply to Flik today! Flik is a member of Compass Group USA Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/) Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Associates at Flik Hospitality are offered many fantastic benefits. + Medical + Dental + Vision + Life Insurance/ AD + Disability Insurance + Retirement Plan + Paid Time Off + Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_FlikHospitality.pdf) for paid time off benefits information. Req ID: 1372289 Flik Hospitality Group HILARIA KWAKUMEY [[req_classification]]