JOB OVERVIEW:  Responsible for all aspects of managing the kitchen and

kitchen staff, ensuring the quality preparation of all menu items and proper

handling/storage of all food items in accordance with standards.  Coordinate

the purchase of all food and develop menus, maintaining approved food costs

and labor costs.

 

REPORTS TO:       GM

ESSENTIAL JOB FUNCTIONS

Maintain complete knowledge of and ensure associate compliance with all departmental/hotel policies and procedures. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Establish the day's priorities and assign production and preparation tasks for staff to execute. Review daily menu specials and offer feedback to line cooks. Develop daily and seasonal menu items for the restaurant, test and write recipes . Checks the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented and creates decorative food displays. Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes. Manages employee progressive discipline procedures. Communicate both verbally and in writing to provide clear direction to staff. Take physical inventory of specified food items for daily inventory. Requisition the day’s supplies and ensure that they are received and stored correctly. Communicate needs with Purchasing and Storeroom personnel.  Ensure quality of products received. Ensure that staff report to work as scheduled; document any late or absent employees. Ensure that each kitchen work area is stocked with specified tools, supplies and equipment to meet the business demand. Ensure that recipe cards, production schedules, plating guides, photographs are current and posted. Ensure that all staff prepares menu items following recipes and yield guides, according to department standards. Monitor performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel. Observe guest reactions and confer with service staff to ensure guest satisfaction. Conduct frequent walk throughs of Restaurant kitchens and direct respective personnel to correct any deficiencies. Ensure that quality and details are being maintained. Maintains food preparation handling and correct storage standards. Plans and manages food quantities and plating requirements for the restaurant. Review sales and food cost daily; resolve any discrepancies with the Controller. Ensure that excess items are utilized efficiently. Oversee and direct training of new hires in specified phases of the kitchen operation. Maintain an on-going training program for existing staff.  Reevaluate positions in the kitchen and make changes wherever necessary. Interview and hire new personnel according to hotel policies and standards. Prepare weekly work schedules for all kitchen personnel in accordance with staffing guidelines and forecasted labor costs. Adjust schedules throughout the week to meet business demands.  Prepare daily/weekly payroll reports. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned.

 

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate effectively as a leader.  Self-starting personality with an even disposition.   Maintain a professional appearance and manner at all times.  Can communicate well with guests.  Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.  Must be proficient in excel and read understand financial statements. Must be able to utilize computers effectively.

 PERFORMANCE STANDARDS

Satisfaction: 

Our customers are what we are about.  One of the keys to a positive guest experience is positive interaction with Crescent staff.  It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances.  Every Crescent associate is a guest relations ambassador, every working minute of every day. 

 

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance.  You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

 

We are an equal opportunity employer.