At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. EXHIBITION COORDINATOR **Job owner:** XXX **Job Title:** **Exhibition Coordinator** **Reports To:** Operations Manager **Representation:** represent Exhibition Coordinator/ Operation Manager Will be represented by Exhibition Coordinator/ Operation Manager **Location:** Zurich-Kloten **\# of Direct Reports:** 0 **Date:** Created March 2021 **Summary:** The Exhibition Coordinator is responsible for coordinating the execution of services and projects for Crozier’s clients, working alongside our Exhibition Manager. This role will coordinate internal and external resources across teams. Managing projects from planning and pricing through execution, to ensure successful delivery of services, and keeping an updated feed of data in our CRM to support our Pipeline. **Job Responsibilities:** + Manage projects (from planning and pricing through execution and billing) to ensure successful delivery in terms of scope, deliverables, and client satisfaction + Exceed customer expectations via responsiveness, providing insights, marketplace knowledge, resolving issues + Utilize a consultative approach to develop an estimate addressing client’s business needs + Liaise and collaborate with internal teams, including Technicians, Sales and Development team and Managers + Perform site and client visits, to assess and evaluate the project in regard to scope, risk and timeline + Create overall project documentation and work with internal departments and external vendors to execute, while ensuring timely and successful completion of projects + Monitor services scheduled and project timeline, update client and Exhibition Manager regarding any changes in scope, particularly as they deviate from original estimate. + Utilize problem-solving abilities if changes to the project occur- work through issue resolution to completion, delegating or escalating when necessary + Keep all CRM data on leads and projects updated so that our pipeline is as accurate as possible + Ability to analyze complex issues and develop resolutions for any issues related to assigned projects + Follow-up with clients and internal teams to relay customer feedback and strategize with the team on any adjustments to be made to ensure continuous improvement + Create and review invoices for accuracy, and ensure invoices are approved in a timely manner + Maintain functional knowledge of new features, products and initiatives across Crozier, Adjacent Businesses and Iron Mountain + Consistently make every effort to increase knowledge of the industry and strengthen business acumen **Experience, Skills and Attributes:** + 2-4 years experience in a project coordinator/ manager role + Knowledge and passion for all things art related, including the latest industry advancements + Proven team player with a track record of strong project coordination/ management + In-depth knowledge of Crozier’s full suite of services + Ability to work effectively and collaboratively across several teams/departments + Strong work ethic with an ability to manage workload while efficiently and effectively prioritizing responsibilities to meet deadlines + Excellent communication skills – both written and verbal + Exceptional diligence and attention to detail as well as resourcefulness and quick, practical thinking in a demanding environment + Strong organizational, analytical, and time management skills + Strategic thinker who is solutions-oriented and proactive in problem solving + Speaking as foreign language at least English, every additional language beneficial Category: Project/Program Management Group Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE **Requisition:** J0083930