GENERAL SUMMARY The Expediter is responsible for working closely with all F&B Team Members to ensure the smooth flow of restaurant food orders from receipt to delivery.  Adds garnishes to orders and keeps the prep station clean and stocked.   CORE SCOPE OF POSITION Verifies food order ticket with server's name and prepares exact order(s) for pick-up by server. Verifies the quality and presentation of food. Occasionally, when requested, expedites order to appropriate table delivering the order to the guests according to seat number, utilizing hand delivery method. Exhibits knowledge of table and seat numbers. Returns the lids and trays to kitchen. Adds the appropriate garnishes to orders, such as au jus, guacamole, or sour cream.
Keeps prep station clean and stocked. Acts as the liaison between the server and the kitchen.  Makes sure that side work is complete before clocking out. Rotates inventory on Service Line including breads, condiments, consumables, and perishables. Replenishes the expo line with dishware and utensils from the dishwashing area. Responds to guests and team members with questions, problems, or concerns.  Answers questions regarding menu ingredients and preparation in full detail. Maintains knowledge of current marketing promotions and/or special events.  Maintains in-depth knowledge of menus and drinks, including ingredients, common allergies, and food/drink terminology.  Articulates in-depth type of food and drinks including flavors and ingredients.  Follows and complies with applicable governmental laws and regulations, company and departmental policies and standard operating procedures.  Practices safe work habits at all times to avoid injury to self and others, including the safe operation of all relevant equipment and machinery.  Understands and practices good safety and sanitation procedures.  Ensures all health regulations are maintained to prevent food borne illnesses. Ensures a clean, safe, and hazard free work environment is maintained.  Performs all other related and compatible duties as assigned.   STYLE SERVICE COMMITTMENT  All Team Members commit to delivering Viejas STYLE Service, our own unique delivery of hospitality service that creates an experience our Guests never want to leave. As a Viejas Team Member, your commitment to – and upholding of --- these standards is important and necessary to ensure Viejas is a place our Guests and Team Members enjoy as a place to stay, play, dine and work!   INTERACTION Interacts with internal and external guests.

SUPERVISION

Does not provide supervision to other team members.