Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
As an Experience Design Manager in the Design Studios team, you are a strategic problem solver and ground-breaking leader who understands people, design, business and technology, and can combine it all to propose solutions and experiences to project’s needs.
As a creative thought-leader with an excellent digital background, you will lead, guide, mentor and motivate a team of Experience designers in a fast-paced and constantly evolving environment, working across brand design, brand experience (multi-touchpoint), Design Systems (UI), digital products and service solutions (prototypes and POCs). You will do this while building deep client relations, making senior clients feel both comfortable and engaged through the entire process. Collaborating with a multi-dimension team of creative specialists, you will be establishing the frameworks and vision that will guide the outcome for new experiences.
As a design thought partner for the consulting team, you are going to demonstrate a design & brand strategy approach and offer design solutions to meet the client's objectives.
You will work with our consulting teams, lead and coordinate digital & design projects end-to-end by implementing complex and ambiguous briefs with minimal direction by translating business language and processes into creative solutions. You are comfortable working on multiple projects simultaneously, preferring a mix of strategic and design work.
Quickly building rapport and trust with clients and providing direction and design critique to team members, you are going to be creative as well as analytical and enjoy working on various projects - from service design to UX/UI. Collaborating with the global Design Studios digital team, and leading projects with an international team when needed is also part of this role.
You’ll lead and develop creative briefs that assemble the business challenge, build timelines, ensure all deadlines are met, communicate with clients and have the ability to conceptualize digital solutions, support all decisions with creative, strategic and/or business reasoning, present concepts and discuss ideas to internal clients.
Leading and coordinating on multiple creative projects at one time, you’ll drive the execution of creative projects ensuring clients are satisfied with the quality of the final result. You will provide leadership and inculcate pioneering ideas to the Digital team while establishing rich and engaging partnerships with BCG Consulting teams. In this role, guiding Visual designers and Experience Designers in the team from associate to senior level, providing mentorship, direction, upskilling and support throughout their career development is also a responsibility of yours.
You're good at:
Strategic Problem-Solving – You thrive at the intersection of design, business, and technology, crafting innovative, user-centered solutions that align with business objectives
Leadership & Mentorship – You inspire and guide a multidisciplinary team, fostering professional growth and ensuring alignment with best practices in UX, UI, front-end development, and digital marketing
Collaboration & Communication – You build strong relationships with stakeholders, translating complex business challenges into compelling creative solutions while advocating for design excellence
Agility & Adaptability – You excel in a fast-paced, evolving environment, managing multiple projects simultaneously and pivoting strategies as needed
Data-Driven Decision Making – You leverage analytics, SEO, CRO, and performance metrics to inform design and content strategies, ensuring measurable impact
Attention to Detail & Execution Excellence – You uphold high design and technical standards, ensuring the final output is both aesthetically compelling and functionally seamless
Business & Brand Understanding – You recognize the role of design in brand storytelling and user engagement, crafting experiences that drive both brand equity and business outcomes
What You'll Bring
7+ years of experience in UX/UI design, digital product design, or related fields, with at least 3 years in a leadership role managing E2E complex digital projects
Expertise in UX/UI principles – Proficient in user-centered design methodologies, wireframing, prototyping, usability testing, and accessibility best practices. Strong grasp of SEO, CRO, A/B testing, and web analytics tools (Google Analytics, Hotjar, Adobe Analytics) to drive performance is a plus
Strong grasp of branding & storytelling – Ability to craft cohesive brand experiences across digital touchpoints, balancing aesthetics with functionality
Proficiency in design tools – Skilled in Figma, Adobe Creative Suite, and prototyping tools like InVision or Axure. Strong knowledge of GenAI solutions and relevant applications
Bachelor’s or Master’s degree in Design, Human-Computer Interaction, Computer Science, Marketing, or a related field (preferred but not required)
Who You'll Work With
We are Design Studios, an in-house creative agency comprised of pioneering professionals creating premium designs. We are a global, multi-disciplinary team of design strategists, creative leaders and digital experts. We craft powerful design stories for BCG, which seeks to deliver inspiring solutions to our clients’ challenges. As part of BCG, Design Studios partners with consultants and clients to shape our brand by elevating our work through the power of design. We offer guidance and orientation through a strategic and audience-centric approach, and apply design, technology and media solutions to take BCG’s achievements to the next level.
As bold design leaders, we are fresh, punchy and playful, while committed to delivering premium, business excellence. We recognize how to transform complex ideas into compelling visual experiences, and how to activate new commercial opportunities at the intersection of business and design. We value innovation, co-creation, inspiration, and the business impact that design achieves. We believe in the art of the possible and applying creative solutions to business challenges. We believe we can advance the world by conquering its complexity through a universal, human language – design.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n
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