Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Workforce Transformation

Management Level

Associate

Job Description & Summary

At PwC, our people in workforce consulting focus on providing consulting services related to human resources, talent management, and organisational development. They analyse client needs, develop people and organisation strategies. These individuals offer guidance and support to help clients optimise their workforce, enhance employee engagement, and drive organisational effectiveness.

In change management and communications at PwC, you will focus on helping clients navigate organisational change and effectively communicate with stakeholders. You will work closely with clients to develop change management strategies, assess change readiness, and design communication plans to support successful change initiatives. Your work will provide guidance on employee engagement, training, and cultural transformation to drive organisational adoption and minimise resistance.

 
PwC US CONSULTING SOLUTIONS - MANAGEMENT CONSULTING  

Our Management Consulting team works with our global clients to design and implement growth, operational and customer focused strategies for sustainable competitive advantage. Our thought leadership and unparalleled experience help clients turn formidable challenges into market advantage across the value chain and around the globe. Additionally, our extensive expertise in various industries allows us to serve clients with consulting services with a focus on the most profitable elements of the value chain to create scalable businesses that will deliver increased sustainable profits.  

Our Management Consultants work with the client and project teams to support global engagements from India through activities that are driven towards delivering results - conduct analyses and develop insights, prepare excel models, analyze large sets of data, capture as-is processes, prepare work plans, design to-be processes. In addition, consultants also support project lead, work directly with client teams, and facilitate meetings to enable decision making, organize and prepare recommendations on client issues, and participate actively in new business development, thought leadership and firm building activities.  

PRACTICE OVERVIEW: WORKFORCE TRANSFORMATION 
 
At PwC, this team of consultants works with their US counterparts to develop both short and long-term Workforce Transformation solutions for our clients. Our practitioners facilitate transformation by conducting strategic change initiatives, assisting transformative leadership initiatives, designing HR processes, developing, and implementing learning interventions that align with the client’s business strategy. 

Some of our key capabilities include: 

HR Transformation 

Rewards & Wellbeing 

Talent, Change and Behaviors 

Workforce Analytics and Products 

Transformative Leadership 

 

POSITION REQUIREMENTS:  

Key Responsibilities:  

As a WT practitioner, you will play a crucial role in guiding clients through their transformation challenges by developing effective change management strategies that support clients in achieving their goals. Your responsibilities will encompass crafting and implementing tailored solutions to enhance change adoption and ensure smooth transitions, as well as designing comprehensive communication plans to facilitate clear and effective stakeholder engagement. Additionally, you will identify, and address training needs to support the successful implementation of change initiatives. 

As such, the key responsibilities for this position include (but are not limited to):  

 

Engagement Delivery 

Change Management Strategies: Demonstrate excellent knowledge of change management frameworks and methodologies to develop effective change management strategies. 

Change Management Activities:  

Conduct change impact assessments, readiness assessments, and stakeholder assessments to create engagement plans.  

Develop Leadership and end user communications 

Develop personas and journey maps 

Identify potential barriers to change and formulate mitigation strategies.  

Establish key performance indicators (KPIs) to evaluate the success of change initiatives and ensure smooth adoption. 

Stakeholder Engagement:  

Create a customized change management strategy by assessing stakeholder challenges and expectations, considering the unique needs of different persona groups.  

Engage with stakeholders to enhance their understanding of change management and ensure their active commitment to the plan. 

Communication Strategy:  

Design, develop, and implement communication strategies and materials to drive awareness and engagement across the organization. 

Articulate the vision and value of change in a manner that resonates with different stakeholder groups. 

Learning Solutions: Identify training needs and design comprehensive training plans, utilizing advanced instructional design techniques to promote effective learning and development. 

General Requirements:  

Excellent in Storyboarding and developing PowerPoint presentations. 

Communicate complex information effectively through engaging written and verbal formats tailored to the client needs and audiences. 

Ability to work through ambiguity, flexibility to adapt to changing priorities and business needs. 

Ability to work flexibly across time zones as per project requirements, ensuring seamless coordination and efficient project execution. 

PwC Internal Delivery 

Stay up to date with the latest trends and advancements in organizational change management. 

Contribute to pursuit teams and proposal development, including innovative approaches and methodologies. 

Believe in the value created by diverse teams and adapting to different working styles. 

Continue to develop internal relationships and your PwC brand.

Must-have 

An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work.

Ability to work with data to transform information into actionable insights. 

Will to work in a fast-paced environment with sometimes unpredictable circumstances or changes, comfortable working in ambiguity. 

Self-motivated with a passion for client work and teamwork. 

Superior verbal and written communication skills, strong facilitation skills. 

Will to learn, adopt and lead new ways of doing things. 

Foster an efficient, innovative, and team-oriented work environment.

Strong work ethics, proactive and professional behavior. 

EDUCATIONAL BACKGROUND:  

MBA or master’s degree in HR, Organizational Development, Sociology, Psychology, or related fields of study (preferably from premier B-Schools). 
 
Certifications in Organizational Change Management, such as Prosci, or any certifications in Instructional Design or Learning Solutions, are considered a plus. 

ADDITIONAL INFORMATION:  

Travel Requirements: Travel to client locations may be required as per project requirements 

Line of Service: Consulting Solutions 

Industry: Management Consulting 

Practice: Workforce Transformation 

Designation: Experienced Associate 

Prior Experience: 2-4 years of prior relevant work experience 
 

Preferred Work Experience: Experience in Consulting (preferably experience in Human Capital, Change & Communication Management, Learning Solutions, HR Transformation, or related fields).

Good-to-have 

Effective storytelling and communication skills to various audiences (written and verbal) 

Strategic and creative thinker, problem solver 

Supports engagement managers in delivering engagements by identifying and addressing client needs. 

Exhibits strong ability to work independently as well as in a highly collaborative team environment 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Business Analysis, Change Impact Analysis, Change Management, Communication, Communications Management, Communications Planning, Communications Strategy, Corporate Communications, Emotional Regulation, Empathy, Engagement Strategies, Human Capital Initiatives, Human Resources Management (HRM), Inclusion, Intellectual Curiosity, Issue Management, Optimism, Organizational Behavior, Organizational Design, Organizational Management, Organizational Psychology, Organization Restructuring {+ 8 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date