Welcome page Returning Candidate? Log back in! Experienced Automotive Product Knowledge Specialist - Jim Tidwell Ford Job Locations US-GA-Kennesaw Job ID 2024-32680 Category Customer Service/Support Type Regular Full-Time Overview

CONSIDER A CAREER WITH US! WE ARE GROWING!

 

 

Jim Tidwell Ford  is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add qualified EXPERIENCED AUTOMOTIVE PRODUCT KNOWLEDGE SPECIALIST  to our team.  Group 1 is a Fortune 300 company that offers a team environment, great benefits and ongoing training and support for its associates.  If you’ve got the horsepower to join a fast paced environment and hit our high standards - apply today! 

 

We offer...

We offer a Newly Renovated facility, A Great Working EnvironmentComprehensive Training & Advancement OpportunitiesMedical, Dental & Vision InsuranceLife & Disability Insurance401(k) with Company MatchEmployee Vehicle Purchase ProgramEmployee Stock Purchase Plan Responsibilities Employee is required to exhibit the company’s core values at all times; Integrity, Transparency, Professionalism, Teamwork and Respect! Provides comprehensive product information throughout the sales process including product presentation, test drive, delivery/handover and product customer service after the purchase.Provides extensive and customer oriented product experience and explains complex product features based on customers' actual needs.Supports the client advisor on product related tasks and activities.Fully explains vehicle features, application and benefits.Maintains constant communication with designated sales personnel at the dealership on vehicle delivery and any schedule changes.Arrived to scheduled appointments in a timely manner and maintains communication with clients regarding any changes to scheduled time.Acquires and maintains total product knowledge on all vehicles and understands competitors vehicle features, benefits and perhaps shortcomings.Keeps abreast of new products, features, accessories, etc., and their benefits to clientsAchieves client satisfaction objectives as assigned by management and follows up with new owners to ensure delivery satisfaction.Maintains high ethical standards in all actions and maintains a professional appearance at all times.Demonstrates passion about brand and products.Confident in using new media (tablets, social media, etc).Assist in other areas of the Sales department and performs other administrative duties, as assigned. Qualifications Automotive Experience RequiredConfidence in your ability to be successful. Outstanding communication skills both verbal and written. Professional appearance and outstanding work ethic. Great attitude with a high-energy personality. Superior customer service skills. A desire to work in a commission, performance-based, environment. Self-starter and self-motivated. Ability to work well in a process-driven environment. *All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail.  Apply today or refer a qualified friend.  Group 1 Automotive is an Equal Employment Opportunity employer.#LI-JP1 Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Connect With Us! Not ready to apply to a position? Sign-up to let us know about your interest in a career with Group 1 Automotive. Application FAQs

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