Company Description

Located in the heart of London, The Victoria is Grosvenor Casinos' flagship venue and has been entertaining our valued customers for 60 years. We are set to enhance our vision with a £15 million refurbishment, soon to conclude, solidifying us as the premier gaming venue of choice in the UK for both our customers and team members.

With 25 poker tables and home to one of the largest tournaments in Europe, what’s not to love? Join our elite poker team today, during this exciting time of positive change and great opportunities.

At Grosvenor Casinos, we're committed to becoming the UK's most loved casino group. Our venues are more than just places to play—they're community hubs where people can relax, socialize, and enjoy a safe and welcoming environment. With a diverse range of games, top-notch entertainment, and a fantastic selection of food and drinks, we're here to excite and entertain!

As we embark on an exciting period of growth, there's never been a better time to join our team. We’re committed to customer excellence and ensuring not only our customers, but our colleagues are at the heart of everything we do. It's a great time to be part of Grosvenor Casinos as we continue to expand, innovate, and create memorable experiences for everyone.

Job Description

Grosvenor Casino, The Victoria (150-162 Edgware Rd, London W2 2DT)

Dealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way, but more than that you will be entertaining the players at that table.

You’ll need to know the rules and provide a professionally dealt game of poker, be efficient and precise, but the trick is doing all of this with style in a way that makes for a memorable guest experience.

You will;

Welcome customers warmly in to the businessLive our values of Service, Teamwork, Ambition, Responsibility and SolutionsWork with your colleagues to provide efficient and dynamic serviceDeliver an excellent quality experience by evaluating individual needs and acting upon this informationCommunicate effectively with colleagues and card room supervisorCreate an environment of community and funShow immaculate technical standards in dealing, chips skills, bet calculation and enforcing the rules of the game.Interact with customers in a range of ways that is consistent with their experience and ability in the gameMaintain the security of the game, cash and assetsEnsure you proactively comply with all regulation, particularly for licensing conditions, and safer gambling

QualificationsProfessional poker dealers, skilled in NLH and/or PLO, for both tournament and cash game variants.Experience in casino card rooms is preferred but not essential.Positive attitudeFanatical about delivering unrivalled customer experienceGood interpersonal skills and conflict resolutionMust be able to work shifts at any time of the day, including weekends and bank holidays.Applicants must be 18+ and have right to work in the UK

Full time positions available, part time positions considered.

Salary: Up to £30,992 per annum plus night premium pay, tips, and additional benefits

Additional Information

If this opportunity appeals to you, join us at our upcoming open day! 

Date: Thursday, 27th February 2025Time: 15:00 - 21:00Venue: Grosvenor Victoria Casino, 150-162 Edgware Road, London, W2 2DT

What to Expect:
Arrive between the times provided with the right to work documentation. We will conduct a table test to assess your ability level, followed by an interview.

Right to Work Documentation:

British passport or birth certificate (with proof of NI number)Proof of Right to Work (for non-UK nationals) & share codes (created within 30 days)