Experienced Trainer (Project Amber)
Alorica
Conducts new hire training in a classroom or virtual setting.
Conducts continuous education or up-training sessions.
Completes monthly phone time requirements as established by the regional training leader. Reports on the progress of assigned projects to the Training Manager.
Maintains positive, consistent communication with departments and corporate staff.
Maintains ongoing dialogue with department heads as needed.
Assists training and other functional departments with any other necessary functions.
At least 6+ months of training/teaching experience required with the ability to grasp cultural nuances across different regions. Ability to effectively organize work and priorities against deadlines. Strong negotiation skills, effective communication and classroom management skills. Proficiency of presentation and listening skills. Knowledge of adult learning techniques and best practices in training delivery. Experience with content creating and design of training material.Advanced English level (oral & written), CEFR Level C1-C2.Capable to work at home and on-site. No restriction having rotative schedules (AM/PM/Midnight shift), including weekends. Candidates might be subject to drug test.
Make sure you upload your updated resume when submitting your application.
Reach out ONLY to the email address of your country for any questions or support!
Guatemala CorporateTAGTM@alorica.com Mexico CorporateTAMex@alorica.com Panama CorporateRecruitmentPanama@alorica.com Colombia CorporateTACali@alorica.com Honduras CorporateTAHND@alorica.com
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