Preference will be given to candidates based in North Bangalore. The role will begin as a remote position and transition to a hybrid schedule, requiring in-office presence three days per week.

Purpose and Scope:

Administration, configuration, and enhancement of the SAP Signavio platform, ensuring that it supports the discovery, documentation and optimization of business processes across the company.Creation and enhancement of management and business relevant process flows and process analyses within the “Process Documentation” and “Process Mining” areaTaking over the Project lead role of Process Excellence implementation projects

Responsibilities:

Close collaboration with the business to understand their challenges, business scenarios and business processesAnalyzing business needs, providing expertise on possible solutions and implementing & deploying those solutions to the customerMake use of the full potential of the SAP Signavio Process Suite to identify process improvement opportunitiesTechnical maintenance of the SAP Signavio infrastructure, ensuring optimal performance, data security, and data integritySupport training initiatives to the Process Excellence user community and provide guidance in best practices in process management and troubleshooting assistance as neededStay updated on the latest trends in SAP Signavio and business process management to recommend and implement enhancementsPrepare, maintain and update of new and existing support documentationAssist in building up an active Process Excellence community

Qualifications:

Bachelor's or Master's degree in Business Information Technologies, Computer Science, Business Informatics, Business Administration or a comparable degree programMinimum of 3 years of professional experience especially in business process management and process miningExcellent analytical and problem-solving skillsGood communication skills and the ability in supporting business together with a deep understanding for customer needsTeam player by contributing, learning and sharing new knowledge and ideasGood knowledge of moderation and presentation techniquesExperience with agile methodologies (e.g. Scrum, Kanban)Ability to work effectively in a globally dispersed team and business partnersHighly developed and proven understanding of business process management concepts, BPM technology, etc. and familiarity with process modeling notations, ideally BPMN 2.0Deep understanding of business processes such as Order-to-Cash, Source-to-Pay, etc. and their typical improvement potentialsExtensive knowledge and hands-on experience with at least one business process management & process mining tool (e.g., Signavio, Celonis, ARIS). Certification is a PLUSStrong technical knowledge especially with SQL in regard to data transformation & analytics as well as database technologies, ETL, and programming (JavaScript, Python, R)Experience working with SAP ECC/HANAFluent in English is a must (written and spoken)Additional languages are an advantage but not essentialFlexible working schedule with late night/early morning support hours if needed as main stakeholders working in CET & EST time zone.