Crystal Stairs, Inc.\n

Improving the Lives of Families through\n

Child Care Services, Research, and Advocacy \n
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Our Core Values\n

Excellence * Relationships * Integrity * Empowerment\n

External Affairs - Communications specialist\n
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Location: Los Angeles, California\n

If you are passionate about serving the community and communities of color, then this is the right role for you! Crystal Stairs is looking to hire a Communications Specialist responsible for curating communications content: Everything from story-telling, social media posts, to developing e-blasts. The right person for this role is a talented writer, who can tell compelling stories with ease and effectiveness. This role is also tasked with tracking campaign analytics and maintaining digital media archives. The Communications Specialist will report directly to the External Affairs Coordinator, which is a cross-functional team of three verticals: Marketing Communications, Public Relations, and Social Media\/Community Engagement. \n

A bachelor's degree in communications or journalism is preferred, but not required. Prior experience creating digital content and managing communications campaigns is required and a writing sample must be submitted with your application to be considered for this position. Strong writing and analytical skills are the most essential qualifications for this role. Successful candidates exemplify superior time management skills, work well under quick deadlines, are creative thinkers, and can work well in a team setting or independently.\n

Job Overview\n

Here at Crystal Stairs, Inc., we are the leading nonprofit in the early care and education industry in Los Angeles. We are hiring an experienced Communications Specialist to help us keep growing and serving the children and families of South Los Angeles. If you're dedicated to service and committed to making public information accessible to all, Crystal Stairs is an excellent place to grow your career. Don't hesitate to apply today!\n
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Key Responsibilities for Communication Specialist\n

Marketing and Communications\n\nManage, maintain and review all initial requests for marketing materials and social media posts. Ensure requests meet branding guidelines. \nCreate and design marketing materials \nSupport Communications Coordinator with event communications, logistics, photography, and administrative tasks\nCreate content for e-communications and assist in production and distribution; participate in content brainstorming discussions\nMaintain inventory of printed collateral and stationery, organizing and ordering as necessary\nPost-event wrap up, including follow-up correspondence and reporting \nProvide excellent customer service to internal and external customers for all events and programs; answer questions and provide assistance\nPrepare and maintain agency calendar of events\n\n

Public Relations Assistance\n\nConduct research on press outlets that cover topics related to the work done at Crystal Stairs\nAssist in writing and proofreading press releases \nResearch various resources and partnerships to secure marketing and promotional opportunities for Crystal Stairs, Inc. \n\n

Social Media Posting\n\nResearch and provide suggested copy, images and ideas for social media schedule to be approved by Communications Coordinator (including ideas for fund development, events, public policy and general)\nWeekly and\/or daily posting to the organization's social media accounts as assigned and approved\n\n

Administrative\n\nPerform data entry and editing to marketing and various databases\nAnswer e-mail messages from website inquiries\nPrepare monthly KPIs\nOrganize digital and physical assets\/materials\/collateral to develop a comprehensive and consistent agency archive\n\n

Qualifications, Skills, Education, and Experience\n\nAt least 2 years of experience in a communications role (Bachelor Degree in Communications, Journalism a plus)\nExcellent written and verbal communications skills, specializing in storytelling\nSolid knowledge and comfort with social media tools and best practices\nDemonstrated ability to follow directions and implement feedback \nExperience with Microsoft Office Suite; Outlook, Word, Excel, and PowerPoint is a MUST\nKnowledge of Adobe Illustrator, Photoshop, and Canva a plus\nInterpersonal skills; having an outgoing and friendly personality is a plus\nExperience with proofreading documents, articles, or publications\nExperience assisting with building partnerships with media is a plus, but not required\nAbility to work in a fast-paced environment and communicate with internal and external customers who have diverse personalities\nAbility to work well under pressure and tight deadlines\nMust be a self-starter and able to work autonomously as well as a team player\nMust have patience and ability to adjust to last-minute requests\nDetail-oriented and organized\nQuick learner\n\n

Total Compensation Package\n\nCompetitive Salaries\nMedical\/ Dental\/ Vision 100% Employer Paid (2022 only)\n401k Matching Options\nFlex Spending \nPre-paid Legal Services\nSick and Vacation Time \nPaid Holidays\nFree Parking\nOpportunity for Growth and Development\nRobust Learning Management System offering continuing education professional development credits.\n\n
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Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\n
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Crystal Stairs, Inc. is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth, and related medical conditions, or any other legally protected status.\n

For more information about Crystal Stairs, Inc. please visit our website at: www.crystalstairs.org