EXTERNAL QUALITY SPECIALIST
SANFORD, NC
COTY is looking for smart leaders who are tenacious, passionate, and fearlessly kind.
In this role you will assess the level of Quality and Good Manufacturing Practices across all vendors to ensure third party compliance with Coty quality standard guidelines, quality protocols, and ensure production is meeting business needs.
THE ROLE
In this role you will be responsible for:
Act as QA single point of contact with Vendors for any Quality and compliance troubleshooting on Coty Products
Deploy Quality Procedures and Policy to the NA Vendors in scope
Support Vendors’ QA qualification and onboarding for new Vendors/sites till final exit when production stops; Support QA strategy for Business transfers between Vendors; Focus on QA compliance, capability building and risk mitigation
Align Process Control Plan with Vendors
Audit, coach Vendors and build capability; Issue Audit reports in a timely and expert manner; Inform Management of any critical audit finding or product out of specification in a timely and expert manner
Lead and monitor Vendors’ Certification processes
To liaison between Coty departments (R&D, Marketing, QA, TPD, Planning and WWP) and Vendors to ensure all process for manufacturing a Quality Product are efficient and enforced
To lead investigation and follow up of corrective and preventive actions for any Product nonconformance to avoid recurrences until close-out
Investigate Quality Incident and Alert, root cause identification and subsequent action planning and follow up
Analyze product consumer complaints and ensure root cause analysis (RCA) is performed with third party manufacturers (TPM) and Coty CRS system/team
Collect, timely populate and analyze key performance indicators (KPI) as reported in the quality assurance reports/scorecards and follow up with the Vendors
To perform Quality Control (QC) inspection to ensure compliance with product specifications and prevent poor quality products from ending up on the markets; Take final usage decision in SAP accordingly
Connect with other teams for the transfer of Quality tools needed for the release
Work on quality improvement projects, launches, etc. as needed
Provide QA training to other QA members and new starters
This role will require up to 30 % travel
QUALIFICATIONS
We’d love to see candidates who have:
Bachelor’s degree in Chemistry, Biology, Engineering, or a related field
Minimum 5 years’ experience and knowledge of Quality Systems, GMPs and Quality Control
Background in Cosmetic Industry
Functional / Technical Skills:
Strong communication, leadership and negotiation skills; Communicates in a constructive and consistent manner internally and externally
Fluent written and spoken English skills is a must
Strong sense of individual accountability
Works independently, requiring little supervisory direction
Accuracy
Team player
Committed to deliver results
Customer/Service orientation
Demonstrated analytical and problem-solving skills
Able to handle large volumes of work and change priorities as needed
SAP knowledge
Good IT knowledge of MS Office applications
Able to travel abroad when required
Abilities:
Self-motivated
Takes intelligent risks when appropriate
Is open to the creative ideas of others
Promotes teamwork and collaboration
Makes decisions and takes actions that are right for the Company
Takes initiative
Consistently meets or exceeds agreed upon results
Demonstrates a commitment to growth and self-improvement
Willingly shares knowledge and experience with colleagues
Willingly accepts accountability for results
Escalates problems to the appropriate individual/organization and offers solutions
WHAT WE OFFER
This is unique role with a genuine opportunity to make an impact. You’ll get to work in a diverse environment with a team of professionals who are passionate about the work they do and know how to have some fun along the way.
ABOUT US
Our people make us who we are. They are the brightest minds bringing the boldest ideas to life every day. If you’re the kind of person who refuses to settle, if you want to think bigger, learn faster and go further than you ever thought possible – we’d love to hear from you.
Coty is deeply committed to Changing the Conversation around Diversity, Equity & Inclusion in an effort to create a more open, inclusive, and diverse workplace where all employees can be their authentic self.
EQUAL EMPLOYMENT OPPORTUNITIES
We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Coty complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact cotyjobsUS@cotyinc.com. We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.
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