Overview Barton Creek Resort & Spa Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you. Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match. Job Description Omni Hotels & Resorts is seeking aRestaurant Managerfor the beautiful Barton Creek Country Club! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024 This position is responsible for ensuring proper training and supervision of all personnel. The Outlets Manager is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Responsibilities + Monitor dining rooms for seating availability, service, safety, cleanliness, and guest well-being. + Maintain full familiarity with menus and beverage offerings. + Ensure completion of side work checklists by all dining room staff. + Assist in the overall management of the outlet and supervise assigned shifts. + Conduct spot checks on liquor pars and order daily supplies as needed. + Hold pre-shift and pre-meal meetings with staff. + Follow up on established training steps and observe, teach, and correct staff service in a professional manner. + Handle guest comments and complaints, ensuring member and guest satisfaction. + Stay on the floor during peak hours to monitor guest experiences. + Communicate with guests, receive feedback, and ensure their satisfaction. + Examine food preparation and beverage presentation for quality. + Manage scheduling, weekly payroll, and forecasting (both weekly and monthly). + Participate in interviewing and recruiting new employees as needed. + Prepare and follow up on maintenance requests. + Monitor food and liquor requisitions, food waste, bar controls, shot glass use, red lining, and ensure bottles are fully emptied daily. + Approve paid time off requests. + Oversee performance management, including monitoring attendance, conducting annual reviews, facilitating department meetings, and handling disciplinary actions. + Maintain work email and respond promptly. + Stay informed about the resort property and events. + Conduct monthly department and OST meetings. + Ensure high standards of personal appearance and grooming, including wearing the proper attire/uniform and name tag. + Participate in company-required training and champion the Omni/Power of One culture. + Adhere to all liquor liability laws and know emergency procedures to prevent accidents. + Maintain the condition of the dining room, lobby lounge, morsels, mini bar, and room service areas. + Complete environmental checklists for dining rooms + Collaborate with the culinary team in creative food presentations, specials, and promotions. + Champion and drive the Omni/ALL IN culture. Qualifications + Minimum 2 years of experience as an Assistant Restaurant Manager or Restaurant Manager, preferably in a 4-star high-volume restaurant or hotel. + Prior serving and cash handling experience preferred. + Understanding of Food and Beverage financials, including cost and par controls, is preferred. + Must be able to manage deadlines efficiently. + Understanding and previous experience in culinary training or menu design is a plus. + Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management, and co-workers, both in person and by telephone. + Must have a strong attention to detail and excellent customer service skills. + General knowledge of Microsoft Word, Excel, and PowerPoint. + Must be able to work in a fast-paced environment and multitask effectively. + Willingness to work flexible hours, including nights, weekends, and holidays. + Must have and maintain current Texas Food Handlers and TABC certifications. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com Job LocationsUS-TX-Austin Posted Date2 weeks ago(1/3/2025 2:19 PM) Requisition ID 2025-117844 # of Openings 1 Category (Portal Searching) Food & Beverage