Set along the dazzling Bosphorus waterfront in the historic district of Karaköy, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings – three of them historic and beautifully restored – and welcomes guests arriving by land or sea.

 

An exceptional opportunity to join our high-profile hotel in Istanbul.

The Peninsula Hotels espouses luxury service, dedication to our customers, and commitment to our employees. 

Be a part of the highly experienced team.

 

Key accountabilities

 

To perform a friendly yet polite and unobtrusive phone conversations.

Handles, or relays to related F&B Outlet Manager, Asst. F&B Outlet Manager for all guest complaints, and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

Understands and accurately follows the standard of sequence of service, pre-service and after-service procedures.

Understands all food and beverage items ordered, including ingredients, methods of preparation and proper service.

To ensure usage of all food and beverage items and appropriate usage of equipment, tools and service equipment.

To utilize the POS system as per policies and procedure in place.

Follows food / beverage / general requisition / transfer forms in section appointed and be aware of costs involved.

 

General requirements

 

Excellent food and beverage knowledge.

Good organization skills & Time management.

Good trainer skills in order to ensure service excellency.

Good hands-on service.

Minimum 1 years’ experience in a Food & Beverage outlet with similar standards and expectations (Hotel based or Standalone).

Degree or Diploma in hotel management. 

High level understanding of food and beverage knowledge.

 

We would be delighted to receive your CV and will liaise directly with suitable applicants.

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