Jakarta, JW, ID
7 hours ago
F&B Sales Manager - Park Hyatt Jakarta

· Implement the FB Sales Strategy (goals, tactics and actions) to achieve and exceed forecasted revenue figures all Food and Beverage outlets.

· Ensure the Sales activities are aligned with the Corporate Marketing Strategy, and the Hotel Actions have been implemented where appropriate.

· Organize and conduct regular FB Sales meetings and ensure departmental briefings and meetings are effective.

· Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.

· Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

· Adheres to all standards, policies, and procedures.

· Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.

· Manages group room blocks and meeting space for average to large-sized assigned groups.

· Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions.

· Uses his/her judgment to integrate current trends in event management and event design.

· Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).

· Participates in customer site inspections and assists with the sales process as necessary.

· Performs other duties as assigned to meet business needs.

· Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience.

· Implement the FB Sales Strategy (goals, tactics and actions) to achieve and exceed forecasted revenue figures all Food and Beverage outlets.

· Ensure the Sales activities are aligned with the Corporate Marketing Strategy, and the Hotel Actions have been implemented where appropriate.

· Organize and conduct regular FB Sales meetings and ensure departmental briefings and meetings are effective.

· Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.

· Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

· Adheres to all standards, policies, and procedures.

· Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.

· Manages group room blocks and meeting space for average to large-sized assigned groups.

· Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions.

· Uses his/her judgment to integrate current trends in event management and event design.

· Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).

· Participates in customer site inspections and assists with the sales process as necessary.

· Performs other duties as assigned to meet business needs.

· Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience.

Indonesian Nationality with a degree in Hospitality or Business ManagementHas minimum 2 (Two) years experience in a similar position in 5 (five) stars International Hotel ChainPrevious experience in Luxury Hotel or international experience are advantagesStrong in leadership and business acumenExcellent English communication skills, strong guest service mindset and people management development skillsIndonesian Nationality with a degree in Hospitality or Business ManagementHas minimum 2 (Two) years experience in a similar position in 5 (five) stars International Hotel ChainPrevious experience in Luxury Hotel or international experience are advantagesStrong in leadership and business acumenExcellent English communication skills, strong guest service mindset and people management development skills
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