Chicago, Illinois, USA
6 days ago
F&I Development Rep
Dealer Account Representative MarketSource Inc., an Allegis Group Company, develops and delivers innovative managed sales solutions for enterprise customers. MarketSource provides the unique skills and expertise to integrate brand-centric managed sales programs in the Automotive, Information Technology, Telecommunications, and Manufacturing industries in Business-to-Business (B2B) and Retail models. 

Founded in 1975, MarketSource, Inc. became a subsidiary of Allegis Group, Inc. in 2004. Our Company’s culture centers on our core values: Open Communication, Relationships, Serving Others, and Work Ethic. 

MarketSource clients rely on the innovative managed sales solutions that our vertical-specific, subject matter experts develop and deliver. Our team members thrive in a welcoming atmosphere of diversity, inclusion, and exemplary corporate practices. 

Summary  

The Dealer Account Representative (DAR) is responsible for ensuring that our client and/or partners are fully equipped to consistently and competitively respond to bids and requests for proposals. They will act as a subject matter expert and provide solicitation/proposal process related expertise. This is a highly networked role that is responsible for managing assigned customer relationships for MarketSource, with the goal of retaining and growing those customers by providing a personalized experience and promoting MarketSource philosophies. DAR’s will educate customers on the products, services, and channels provided by MarketSource clients and actively seek opportunities to grow the relationship by recommending solutions that will meet the customers’ business needs.

The DAR’s role will include proactively collaborating with teams, clients, customers, and internal departments to ensure that customer expectations are met or exceeded and to proactively identify opportunities for account growth.  

Essential Job Functions: 

Act as the primary point of contact for assigned accounts for providing assistance, resolving issues and facilitating requirements to enhance company’s position in existing and target accounts 

Develop and execute a plan to grow revenue of assigned accounts while seeking new business 

Analyze opportunities, identify key personnel, and develop strong business relationships 

Develop a territory management plan to maximize time with customers 

Develop strategies, proposals, and forecasts 

Seek to improve customer experience and productivity by collecting, analyzing, identifying, and presenting information 

Develop and conduct product demonstrations and presentations 

Prepare quotes and customer correspondences 

Utilize online resources to maintain accurate records of calls, customer files, & activity information 

Discuss activities with manager 

Partner with designated representatives on calls for assigned accounts 

Prioritize and identify more critical and less critical activities and tasks; adjusts priorities when appropriate 

Effectively schedule in coordination with peers, clients etc. and allocate time to complete work 

Work with manager to ensure a consistent and effective customer experience, appropriate transaction processing, high customer satisfaction and service levels 

Required Knowledge, Skills, and Abilities:  

Self-starter with the ability to seek opportunities to go above and beyond job requirements in order to achieve stated goals and objectives 

Effective communication (written and verbal) and interpersonal skills required 

Ability to engage customers in a consultative manner and effectively recommend additional products and services 

Ability to work in a high performance, fast-paced team environment 

Proficiency in Microsoft Office, SalesForce.com, internet research and web based presentation skills 

Ability to adapt to and work effectively within a constantly changing environment 

Excellent customer service and problem-solving skills required 

Ability to function as a solid team player and work closely with teammates, field sales, and customer care to create a superior customer experience 

Ability to take independent action, implement new ideas or potential solutions without prompting; does not wait for others to take action or to request action 

Job Requirements:  

Bachelor’s Degree or equivalent work experience in lieu of degree 
1+ years of industry-specific experience   
 

 

 
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