Facilitator (Inbound Sales)
spectrum
Client Reference Code: 2025-46122
Job Code : HTR313
2025-46122
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
FCC Unit: 13554 Business Unit: Marketing Zip Code: 33578
JOB SUMMARY
The main goal of this position is to facilitate classroom learning, team meetings, and on-line sessions through a variety of delivery methods. This is an entry level position that requires 1 year of training experience and up to 3 years of experience in the functional area or business unit.
MAJOR DUTIES AND RESPONSIBILITIES
Facilitate learning to develop participants' skill sets. This includes classroom instruction, team meetings, and on-line Learning debriefsManage the classroom and participants during training by tracking attendance, addressing inappropriate behavior and documenting performance, both strengths and development needsPerform all administrative duties including class and lab preparation, schedule administration, and participant record maintenance (e.g., test scores, evaluations and attendance)Perform all LMS prerequisite requirements and post-training duties including evaluationFollow facilitator guide to lead learners through appropriate activities, discussions and debriefsWith support of facilitator guide, provide feedback to learners to aid with knowledge transfer and behavior changePursue development opportunities focused facilitation, learner engagement and classroom management excellenceShadow training end-users to gain deeper understanding of how training translates in the businessCoach learners on specific skills within a role, process or systemPerform other duties as requestedREQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Required Education
Associate’s degree or equivalent combination of training and/or work experience
Required Related Work Experience and Number of Years
WORKING CONDITIONS
Office environment
Job Code : HTR313
2025-46122
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
FCC Unit: 13554 Business Unit: Marketing Zip Code: 33578
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