*This is not a remote position

City Wide is seeking a Facility Solutions Manager to be the day to day, one point of contact for the commercial properties where we provide janitorial and other building maintenance services. The Facility Solutions Manager is responsible for the business operations of an assigned client portfolio and provides field support including:

Retaining and growing current client portfolio (Company retention goal of 92% per year) Guidance with starting new clients Inspections of Independent Contractor (IC) performance and compliance with client requirements Trouble-shooting customer request/complaints Coordinating site visits Developing strong, long-term relationships with clients and Independent Contractors.

Additional Responsibilities Include

Negotiating contracts Procuring supplies for clients Ensuring high client satisfaction and adherence to a defined scope of work Growing existing contracts with additional services (upsells). Participating in the process of recruiting Independent Contractors (ICs)

City Wide is a privately held company that emphasizes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun.