Main Job Tasks and Responsibilities

answer, screen and transfer inbound phone calls receive and direct visitors and clients general clerical duties including photocopying, fax and mailing maintain electronic and hard copy filing system retrieve documents from filing system  handle requests for information and data resolve administrative problems and inquiries prepare written responses to routine enquiries prepare and modify documents including correspondence, reports, drafts, memos and emails schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors prepare agendas for meetings and prepare schedules record, compile, transcribe and distribute minutes of meetings open, sort and distribute incoming correspondence maintain office supply inventories coordinate maintenance of office equipment coordinate and maintain records for staff, telephones, parking and petty cash

Education and Experience

computer skills and knowledge of relevant software knowledge of operation of standard office equipment. knowledge of clerical and administrative procedures and systems such as filing and record keeping knowledge of principles and practices of basic office management

Key Competencies

communication skills - written and verbal planning and organizing prioritizing problem assessment and problem solving information gathering and information monitoring attention to detail and accuracy flexibility adaptability customer service orientation teamwork