JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Ensure proper housekeeping within the Reception areas located in the Google Facilities. 

Commitment and Attitude - To work in harmonious relationship with co-workers and to learn good decision making while working under pressure.

Always to provide good first impression to customers through organised and professional overview of yourself and your team.

High quality presentation of reception areas with zero tolerance for unprofessional behaviors

Management Reporting - Complete, accurate and timely submission of Monthly Reports (where applicable ) to supervisor.

To support visitor events with zero escalations and no delays

Timely meeting of customers' requests and rectification of issues

All calls, queries and questions to be answered promptly and in an appropriate manner at all times

Tactful in dealing with difficult customers/client and strive to minimize any escalation cases
Respond in the first instance to any fault reports or service requests, including making first-response assessments of such items to determine appropriate resolution actions and prioritisation, and action accordingly by arranging repairs and maintenance as deemed necessary

Maintain Visitor registers and assist with Visitor Access Passes as required for events

To follow the agreed service delivery in the Site Field Manual for Reception

For personal development, plan and attend at least 2 training courses in a year

Ensure attendance at regular planned team meetings or any training assigned.

Submit at least 1 best practice/innovation on an annual basis for consideration. Innovations can be related to energy and sustainability, workflow process and efficiency, reduction in spend etc

Oversee contractors to ensure safe, clean and orderly operation of reception facilities.

Notifying GUTS of any incident or other event at the Property that may give rise to a claim for damages and follow the JLL/Google incident reporting process.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.