JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

The Facilities Assistant reports to the Regional Facilities Manager and is responsible for providing support to ensure facilities services are provided in an effective and efficient manner. The Facilities Assistant will assist the Regional Facilities Manager with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk. Based on the front reception desk.

Client/Stakeholder Management

Provide superior customer service to meet on-site client’s expectations.

Procurement & Vendor Management

Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)

Assist in the procurement of vendors and services as required.

Finance Management

Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner.

Ensure prompt and accurate management of purchase orders in JDE.

Health & Safety Management

Conduct regular audits to ensure safety procedures on site are in place and working.

Assist in conducting safety procedures when needed.

Site Operations Management

Assist in the implementation of Industry Best Practice operations.

Conduct site inspections and assessments to ensure all building procedures and performance measures are always maintained.

Seek ways to constantly reduce costs and improve operational standards.

Always maintain premises in neat and good working condition.

Maintain duplicate office keys in good order.

Provide support for regular reporting packages.

Risk Management

Assist in the implementation and management of property risk management program.

Support the implementation and monitoring of disaster recovering and business continuity plans.

Follow established escalation procedures and incident reporting procedures.

Adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures, and strategies.

Achieve Key Performance Indicators and Service Level Agreement targets.

Skills & Competences:

Initiative-taking, confident and energetic

Excellent interpersonal and communication skills

Flexible- able to adapt to changing situations.

Goal orientated- able to focus on meeting all performance targets.

Pays attention to details. Makes a conscious effort look beyond effects to discover and understand root causes.

Excellent verbal and written communication skills

Experience & Qualifications

Prior experience in facilities, property management, hospitality, or related field (preferred)

Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous.

Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageous.

Problem-solving skills – capacity to deal with ambiguity and solve complex problems effectively.

The ability to effectively deal with stressful situations.

The ability to work independently.

Location:

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process.   Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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