Job Title: Facilities and Minor Works Coordinator

Location:  Sydney CBD

Role: Full time, Permanent

Working: Hybrid

 

About the Role:

BGIS is seeking an experienced Facilities Coordinator to lead the successful delivery of our Services Agreement within a designated portfolio. This role is crucial to ensuring high-quality service delivery, meeting contractual KPIs, achieving financial targets, and maximizing customer satisfaction. You'll be at the forefront of stakeholder and subcontractor management, while maintaining compliance with our Occupational Health & Safety (OH&S) and Environmental (EMS) policies.

Key Responsibilities:

Operational Management: Oversee day-to-day operations and maintenance of multiple sites, acting as the primary point of contact for clients, the BGIS Operations Centre, and vendors. KPI Achievement: Ensure all Services Agreement KPIs are met, with duties including tracking and approving work orders, monitoring CMMS, and managing shared email inboxes. Financial Oversight: Review, verify, and approve all payment claims and documentation, resolving non-conformance issues as necessary. Project Coordination: Coordinate minor works and Capex projects, from scoping to pricing, alongside the Account and PDS teams. Stakeholder Engagement: Liaise with clients and external vendors, providing key reports and documentation for minor projects. Compliance & Safety: Ensure compliance with BGIS’s Quality, OH&S, and Environmental systems. Facilitate reactive maintenance and minor works, ensuring safe practices through regular compliance checks. Client Relationship Management: Build positive client relationships by delivering exceptional service and ensuring all contractual obligations are fulfilled. Team Collaboration: Work alongside team members to achieve the best outcomes for clients, maintaining accountability and teamwork. Sustainability Initiatives: Lead sustainability efforts, tracking relevant indicators and collaborating with stakeholders to meet environmental goals.

Qualifications and Experience:

Essential:

Experience in Facilities Management or a related field. Experience in a coordination role of Facilities Management, Project Management, and/or Financial Management within an integrated services model. Experience with Quality Assurance, OH&S, and Environmental Systems. Proficiency in MS Office applications (Word, Excel, Outlook) and CMMS. Excellent time management, prioritization skills, and the ability to adapt to change.

Desirable:

Training in call centre operations, QA or similar settings Recognized certification in Building/Facilities Management, Project Management, or a related discipline (TAFE, Tertiary, or Property Council).

Key Relationships:

Internal: Account team, PDS team, BGIS Operations Centre, Business Support Teams (Finance, OH&S, QA, Commercial), and other BGIS site teams. External: Client representatives, tenants, subcontractors, suppliers, and members of the public.

About BGIS:

BGIS is a global leader in facility management, project delivery, energy and sustainability, asset management, workplace advisory, real estate, and technical services. We manage over 50,000 facilities across diverse sectors including Defense, Healthcare, Government, Higher Education, and Utilities. At BGIS, our culture focuses on 'lifting each other up' and supporting one another.

What We Offer:

Professional Growth: Numerous opportunities for career development. Supportive Team Environment: Be part of a dynamic and collaborative team. Paid Parental Leave: Up to 12 weeks of tiered paid parental leave. Employee Recognition: A comprehensive recognition program to celebrate your achievements. Volunteer and Parental Leave: Paid leave for volunteering and parental responsibilities. Donation Matching: Support your favourite causes with company-backed donation matching. Referral Bonus: A $2000 referral bonus, and more!

BGIS is committed to diversity and inclusivity and offers a supportive work environment that promotes innovation and sustainability.

Next Steps:

If this role sounds like a good fit for you, please click "Apply." We will review your application within the next few days. If selected, we'll reach out for further discussions. If not, we will provide feedback on the outcome.