We invite you to join us at Driven Brands!
Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash.
With over 4,500 centers in 15 countries, Driven Brands is the parent company of some of North America’s leading automotive service brands including Take 5 Oil Change, Take 5 Car Wash, Driven Glass, Meineke, Maaco, CARSTAR, and more. Our network services over 50 million vehicles annually and generates more than $5 billion in system-wide sales each year.
Our culture inspires high performance and innovation, enabling our employees to go further, faster in their careers. With amazing people and great brands, we confidently look forward to exciting growth ahead, and believe in following the values that support this vision.
JOB DESCRIPTION:
In this role, you will serve as an integral and visible member of the Workplace Services team in the Charlotte corporate headquarters, reporting to the Facilities Leader. You’ll drive a variety of activities that contribute to office services and day-to-day facility operations. You will bring a proactive nature, excellent collaboration skills, a high level of organization, and very strong attention to detail. This is a hands-on position that requires a balance of physical work and administrative tasks. You will be excited to juggle multiple priorities independently while contributing to large-scale projects. Your exceptional customer service skills and professionalism will allow you to maintain the highest level of service standards and foster positive interactions with employees.
Job ResponsibilitiesMaintain the overall organization, cleanliness, and appearance of common areas and workspaces throughout the facility.
Respond to workplace service tickets, take the necessary communication and action, and follow up to ensure customer satisfaction.
Monitor, order, stock, and complete inventory associated with the daily maintenance of the breakrooms, mailroom, and office supply cabinets.
Perform light cleaning, such preparing workstations for new occupants, wiping breakroom countertops, cleaning whiteboards, and mopping/sweeping in cases of safety issues.
Ensure the training center and meeting rooms are set up as requested, properly equipped, and fully functional by addressing necessary corrections during daily inspections.
Verify that office equipment is operational and coordinate repairs with service providers when necessary.
Cover the reception desk during receptionist’s lunch break.
Responsible for new hire workstation set up and reset of unoccupied desks.
Maintain up-to-date floor plans and workstation assignments.
Manage employee access card and parking set up and deactivation.
Maintain databases and spreadsheet files. Prepare reports, as necessary.
Assist with the coordination of workstation and department moves.
Assist with the set up and breakdown of employee engagement events.
Submit tickets to Building Management for cleaning/maintenance requests, building/parking access, temperature settings, after-hours HVAC, vendor work approval, and special deliveries.
Conduct regular safety inspections and implement corrective actions as needed.
Support emergency preparedness initiatives, including participation in the Emergency Response Team.
Perform various tasks assigned by your Manager.
QualificationsIntermediate Microsoft Excel, Word and PowerPoint ability.
A high school diploma is required; some colleges preferred.
Minimum two years of experience in Corporate Facilities or working knowledge of Workplace Services.
Demonstrated ability to communicate professionally, both verbally and in written form with internal and external customers at all levels.
Experience in vendor management and procurement compliance.
Exhibit dependability, including the ability to take initiative and meet deadlines independently without being prompted.
High level of organizational skills and ability to manage multiple projects simultaneously.
Willingness to learn new systems and processes in an organization that is growing and changing.
Detail-oriented and organized with the ability to take the initiative to solve problems.
Strong attention to detail and focus on quality and accuracy.
Ability to lift, tug, pull up to twenty-five pounds.
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