Our Story

We make modern classics with character. We believe in true timelessness, the integrity of well-made clothes, and since our inception, great quality at a great price. That’s in our DNA.

But, we know it’s not only about the clothes—it’s about the feeling it gives the people who wear them, whether they’re confidently giving a presentation in a well-tailored suit; basking in long salty beach days in vibrant, colorful sun-soaked swimsuits, or joyfully re-discovering their favorite Rollneck sweater in their closet again and again, season after season.

And ultimately, it’s about helping our customers be the best, most authentic versions of themselves.

And that’s what we’re after, to inspire people’s lives and style.

Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace.

Facilities Coordinator - New Store Openings

Overview:          This position is responsible for new store opening activities as well as repairs and maintenance of J.Crew Retail and Factory Stores and Madewell Stores. 

New Store Opening Responsibilities

Set up utility accountsSet up new stores on facilities management software, assign vendors by rank.Coordinate HVAC equipment surveysSet up store light bulb order guides with vendor based on drawingsSet up all PM services including HVAC, pest control, cleaning, fire extinguishers/systemsLoad punch list in facilities management software and track issuesConduct monthly check-in calls with new stores over first year of openingOversee incoming ticket routing in first year of opening to capture warrantiesConduct onsite store visit walk throughs of new stores  Track expense spend in first year of openingCoordinate regularly scheduled calls with Construction and Store Ops business partners to review issuesPlan and coordinate quarterly check-in calls with business partners to review wear and tear and material failures in new stores

General Facilities Responsibilities and Special Projects

Review open jobs via reports run on facilities management software and updates via “Notes” to work orders and with phone follow-up with assigned stores and vendorsMonitor and update PM website for store scheduled services Work with vendors for any outstanding open, in progress or completed facilities calls to ensure closed out and invoiced in a timely manner   Provide Manager with analysis and reports of vendor quality and work completionAs necessary, perform in-store audits for safety and maintenance issues including regularly scheduled store visitsReview and processes invoices and proposals up to $2,500.00Handle after hours emergenciesAssist with special projects such as rollouts and refreshes as needed

Qualifications

Excellent organizational and communication skillsWorking knowledge of PC applications including Word, Excel, PowerPoint and OutlookSense of Urgency and detail oriented3 years experience in Retail or Facilities environment preferred

We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.

We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.

Benefits + Perks

Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.

Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).

Flex Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday year-round.

Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.

Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.

Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Hourly Range: $22.98 - $26.44

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors.  The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

 

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.