JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About JLL

At JLL, we’re a global leader in professional services and investment management specializing in real estate. We help organizations around the world achieve their goals by owning, occupying, and investing in real estate.

A Fortune 500 company, we operate in 80 countries across 280 offices, with a team of over 77,000 individuals managing a property portfolio exceeding 4 billion square feet. We’re committed to delivering exceptional results for our clients, whether in real estate or investment management.

If you’re looking to elevate your career, JLL is the ideal place to do it. Here, you’ll have the opportunity to innovate with leading businesses, contribute to landmark projects, and shape game-changing real estate initiatives. You’ll build lasting professional connections and gain inspiration from the best. We are focused on creating opportunities for growth and success – come achieve your ambitions with us at JLL!

What this job involves

The Facilities Coordinator will support the Site and/or Assistant Facility Managers in operational activities such as maintenance, vendor oversight, accounting, finance, equipment management, and occupancy services. You’ll help maintain client relationships and ensure service excellence across all operational functions.

Key Responsibilities:

Service Delivery

Foster a culture of teamwork, excellence, and personal success.Conduct daily walkthroughs to ensure the office is clean, organized, and well-maintained.Respond to work orders promptly, ensuring compliance with KPIs and providing excellent customer service.Identify opportunities to enhance operations and service excellence, making recommendations for improvements.Manage repairs, maintenance, and other work requests, tracking them to completion.Provide direction to vendors, facilities staff, and service providers to ensure smooth execution of work with minimal disruption.Assist in vendor procurement and service coordination.Coordinate site amenities (fitness, food services, transport, etc.) and support site moves.Manage events, meetings, and conference facilities as needed.Assist with reception services, mail, office supplies, and building access.Maintain accurate records for site operations, including web pages and official documentation for moves, events, and building management.Develop and implement emergency response plans, including evacuations and after-hours procedures.

Client Relationship Management

Ensure compliance with the client contract and meet/exceed KPIs.Deliver exceptional service, as reflected in client feedback.Coordinate site operations according to agreed policies, procedures, and contract terms.

Finance Management / Cost Control

Manage operational reporting, budgeting, and purchasing.Address any financial or budgeting concerns promptly.Ensure accurate processing of purchase/work orders and payments to vendors.Identify cost-saving opportunities and strategies for improving operational efficiency.

What you need to succeed:

Prior experience in facilities, property management, hospitality, or related fields is preferred.Knowledge of local occupational health and safety regulations, critical facilities, and vendor management is a plus.Understanding of technical property systems (e.g., HVAC, fire protection, mechanical/electrical systems) is beneficial.Proficiency with information technology tools and platforms.Strong communication, organizational, and problem-solving skills.Ability to work independently and manage stress in fast-paced situations.Self-motivated, confident, energetic, and flexible.

If you are ready to make an impact with a dynamic team in a world-leading company, apply now to join JLL and help shape the future of real estate.

Location:

On-site –Ann Arbor, MI, Detroit, MI

Job Tags:

Google Jobs

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.