JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

 What this job involves:

Providing Onsite support

As security system Admin you will be hands-on in providing assistance and support for request related to access badge and IDS. Monitor, respond quickly and effectively to all access requests received through Corrigo and email.  Respond to customer queries by email and Teams chat. You need to ensure that all access activation and deactivation are being carried out in accordance with the existing policy, guidelines and procedures.

Where can processes be improved?  How can we speed up delivery?  How can we save costs?  These are questions that will be at the forefront of the team’s thinking.  You, too, will always have an eye on this, contributing suggestions as they arise.

You’ll also lend the team a big hand by coordination with the facilities coordinator and security guard for visitor badging and monitoring badge inventories. Also, part of your job scope is to hit key performance indicators and meet service level agreements.

Meeting the clients’ facilities needs

At JLL, we put client satisfaction at the front and center of everything we do. If you share our values, we will be more than happy to work with you.  In this role, you’ll provide full support in responding timely on badge activation and deactivation request. Other responsibility will be regular inventory, checking, monthly access review and reporting of critical supplies for badge and ID’s.

Making everyone safe and risk-free

Do you value workplace safety? If so, you’ll be a perfect fit for the job. In this role, you will ensure everyone’s health and safety by keeping safe workplace procedures in place and order. You’ll also be expected to carry out these procedures, as needed.

At the same time, this role puts you on the first line of defense against risks. As such, you will help implement and manage risk management programs, disaster recovery and business continuity plans. You’ll also be expected to follow escalation and incident reporting procedures and comply with the firm’s guidelines and strategies.

 Sound like you? To apply, you need to have:

Passion for service

Do you have a prior work or internship experience in office administration, helpdesk support or other related fields? Are you knowledgeable in any security system tools as such milestone and IBSS web? Are you flexible, proactive and organized? You are what we’re looking for!

Team player

JLL’s unmatched excellence is only made possible by team work—a core value we want you to possess. As the facilities coordinator, we expect you to support the team and work well with others toward achieving targets. Likewise, you must have a proven track record of flawless project execution, all while following company standards and procedures. Ensuring that the team practices our ‘I am JLL’ core behaviours is also under your mandate.

Client focused enthusiast

It is important that you can easily interact with the general client staff and vendors to deliver efficient services. We’ll also count on you to address conflicts and conflicting priorities effectively. Likewise, you must be an excellent and resilient communicator who faces customers with a smile at all times, even when times get rough occasionally.

What we can do for you

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Role Competencies:

Competency 1: Proficient in Microsoft Tools

Competency 2: Process-Oriented

Competency 3: Report Timeliness and accuracy

Competency 4: Communication Skills

Competency 5: Customer Service oriented

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.