Facilities Dispatch
Diamond Resorts International
Job Description
HGV Now Offers Day One Team Member Benefits!
Now Offering Daily Pay *
We are seeking a dynamic, proactive individual that is self-motivated and seeking long term growth potential at our beautiful resort!
What will I be doing?
As a Facilities Dispatcher, you would be responsible for performing your position’s responsibilities and driving company success through performing the following tasks to the highest standards.
Your duties include, but not limited to: Receives incoming work requests via telephone, email, radio, or Asgard. Dispatches work requests to facilities team members. Tracks work order requests for timely completion. Conducts follow-up calls to members, owners, and guests regarding submitted work requests. Enters all work request information into Asgard, allocating time and parts. Assigns radio and telephones to team members and retrieves at the end of shift. Reviews daily time sheets and enters all tasks performed. Responds by email to housekeeping requests when work is completed. Provides office support to managerial staff and generate reports as requested. Focuses on the productivity and efficiency of the team completing work orders. Communicates with supervisors on workloads and special tasks by other departments.*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement
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