Facilities Maintenance Operations Support Manager
University of North Carolina at Charlotte
Position Number: 009307
Department: Facilities Management (Adm)
Employment Type: Permanent - Full-time
Months Per Year: 12
Essential Duties and Responsibilities:
Responsible for the development and management of facilities maintenance and maintenance support programs and processes.
+ Lead your team in the development and management of facilities maintenance support programs and projects.
+ Develop and manage relationships with customers and service providers.
+ Analyze maintenance data and develop and manage metrics to continuously improve the maintenance effort.
+ Lead the implementation of a new Enterprise Asset Management ( EAM ) system for maintenance operations such as Maximo, IFM , Hexagon, etc.
+ Serve as the subject matter expert of CMMS and EAM processes for the organization and lead a team in managing data integrity and cleanliness in that system.
+ Develop and manage the Reliability Centered Maintenance program.
+ Develop and manage the planned and preventive maintenance program.
+ Develop and manage the Condition Based Maintenance program.
+ Develop and manage a research labs maintenance program.
+ Develop and manage the Project Management support program.
+ Lead ad-hoc teams in general emergency response situations as assigned by the Director such as inclement weather.
+ Perform the HR responsibilities of a supervisor.
+ Develop training to enable the implementation of all programs under the responsibility of this position.
+ Develop and manage a tool control program.
+ Manage the repair parts inventory and ordering programs.
+ Use Continuous Process Improvement techniques and methods.
+ Develop presentations and write reports.
+ Perform other duties as assigned by the Director.
Minimum Experience / Education:
+ Graduation from a technical college with a major in engineering technology, industrial maintenance technology, or operational management and a minimum of four years of experience in commercial facility maintenance, industrial maintenance or equivalent education and experience.
+ 5 years of maintenance management experience.
Preferred Education Skills and Experience:
+ 10 years of supervisory experience in a facilities or industrial maintenance organization.
+ Experience with implementation of an EAM or CMMS .
+ Proficient in the use of a computerized maintenance management system like Maximo, Archibus, IFM , ORACLE , SAP , etc. to manage work orders and equipment information.
+ Proficient in the use of Microsoft Excel to sort, filter, and analyze large data sets.
+ Demonstrated knowledge of facilities maintenance management policies and procedures.
+ Experience managing parts, materials, tools, and equipment procurement and inventory.
+ Management of a reliability-centered maintenance program.
+ Management of a preventive maintenance program.
+ Management of a condition monitoring program such as vibration, thermographic, ultrasonic, and/or oil analysis.
+ Experience with building construction inspection.
+ Experience with research laboratory equipment maintenance.
+ Proficient in verbal and written communications including the development of SOPs and presentations.
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