Facilities Manager Job ID 223953 Posted 08-Jun-2025 Service line GWS Segment Role type Full-time Areas of Interest Facilities Management Location(s) Dublin - Dublin - Ireland **About the Role:** As a CBRE Facilities Manager, you will manage a team responsible for providing overseeing building operations and maintenance for a facility, campus, or portfolio of small to medium sized buildings. To provide exceptional customer service and workplace Leadership to maintain and improve the client’s workspace and develop best in class service lines to the workplace environment. Providing leadership, management, and development of a defined contract, ensuring financial, and operational commitments are met and exceeded. Ensure full compliance with QHSE and legislative requirements and best Industry practice. Drive innovation and strong leadership ensuring the delivery of an exceptional service. **MAIN DUTIES AND RESPONSIBILITIES** + Lead the on-site team, in both Hard and Soft Services and ensure that contractual commitments are met and exceeded. + Ensure QHSE and maintenance records/documentation are maintained and readily available using CBRE systems e.g., Logbooks, Hazard Reports, training & competency records, eLogbook's, PPE, toolbox talks. Issuing to client as requested and during Weekly/Monthly reporting. + Manage CAFM system - Ticket Management System (or client platforms) as a key user on workplaces including PPM records, reactive and progress / close out reporting. + Contractor and site staff Management on site (via pre-qualification documentation, Inductions, RAMS, Permits, Competencies) and ensure all matters relating to Health and Safety legislative requirements are fully documented and understood by all site staff and subcontractors involved in the maintenance of plant and equipment. + Review supply chain partner performance and feedback. Based on supplier performance review and discuss service delivery process to ensure standard of client delivery is met. Liaise with CBRE procurement department as necessary + Ensure that Method Statements and Risk Assessments are in place for all tasks carried out to ensure safe working practices. + Review monthly QHSE Harbour, analysis data and resolutions are needed. Issue Monthly report to client and implement roadmap for completion for observations as necessary + Actively identify/implement innovation across the workplace in collaboration with client and line management, to enhance performance and continue to meet client expectations. + To develop a good working relationship with all members of client, CBRE colleagues and supply partner representatives. + Promote and maintain client’s culture & CBRE standards throughout your daily activities and drive the same standards through our supply chain partners. + Ensure a professional image of CBRE is presented to client, 3rd parties and visitors, and ensure excellence in customer service is delivered and promoted at all times. + Communicate effectively and build/maintain relationships at all levels within the workplace and with CBRE support points of contact. + Ensuring business policies and processes are effectively communicated and implemented within the contract. + Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both CBRE and sub-contractor’s activities and are regularly review. + Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery. + Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place. + Working with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues. + Manage and develop contract financial plans, Budgets (S1), reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded, while also ensuring opportunities for the strategic development. + Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met. + Ensuring customers focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. + Promoting and maintaining the core RISE values of CBRE. + Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward. + Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. + Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts. + Provide a learning environment, and appropriate training and development planning. Ensure basic and E Learning training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. + Attend meetings as required to facilitate the smooth running of the business. + Any other reasonable tasks as dictated by the Management and Directors CBRE GWS. **Accountabilities: -** + Organized, able to effectively prioritize and deliver within a dynamic and busy environment + Self-motivated, with ability to work on own initiative + Reporting directly to the CBRE Contract Manager + Accountability to the CBRE functional heads, as appropriate. + Maintains close working relationships with key client representatives CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)