JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

JLL supports the Whole You, personally and professionally.   

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Facilities Manager

What this job involves:  

A multi-disciplinary Facilities Management role responsible for the delivery of contracted services within a large client site.

The Facilities Manager will be responsible for delivering an exceptional client service, contract delivery, management of all hard and soft services, financial management, and act as ambassador of the JLL team on site.

What your day-to-day will look like:

Day-to-day site management activities including site functionality, escalation management, planning and Client satisfactionManaging Building Management Systems, creating and managing PreventativePlanned Maintenance schedules, using and monitoring relevant task systems,Environmental Health and Safety and Quality Compliance, etc. as requiredCollecting and monitoring the Operation and Maintenance Manual, warranties,Asset and Life Cycle Registers, and whatever else is required to ensure maintenance is delivered at the required timesEnsuring compliance with JLL and Client policies, and procedures including statutory compliance and standard operating proceduresManaging budget and spend ensuring alignment with JLL and Client policies and procedure, including creating Purchase Orders, processing invoices, managing service charges, rates, rent, insurance, local taxes as applicable to the siteDelivery or delegation of service requests to ensure all requests are actioned within the agreed timeframe meeting Key Performance Indicators and Service Level AgreementsEnsuring office housekeeping and cleanliness is delivered to the highest standard, working closely with cleaning vendors, monitoring works and conducting auditsResponding to all facilities projects, fitouts and crisis management activities on siteEnsuring timely project solutions are made, risks are identified, and lessons learned, documented and shared.Building relationships with both internal and external customers including the building landlord, partners and vendors to ensure the best Client experienceCommunicating efficiently to keep the Client and management team informed of any elevated risks or events, as necessaryGiving leadership, direction and mentoring the JLL team and vendors on site to promote engagement and excellent customer experience deliveryWorking in accordance with health and safety measures and promoting best practice amongst colleagues, contractors and vendors at all timesConducting risk assessments and following safety protocolsManaging and reviewing health and safety documentation to ensure compliance and safety on siteManaging the Facilities team (if applicable), managing teamʼs objectives, goals and growthSupervising and monitoring teamʼs day to day work

Required Skills and Experience:

You have 3-5 yearsʼ direct facilities Management experience delivering combined hard and soft servicesYou have experience using a Computerized Maintenance Management system for managing Preventative Planned MaintenanceYou have experience managing a team/ people management skillsYou have knowledge of in-country requirements related to building regulations, H&S, contractors, statutory regulations, etcYou have experience in project Management or team delivery (desired, not essential)You can meet tight deadlines and work efficiently and collaboratively as part of a team to solve problems with professionalism and service focused approachYou keep up to date with industry trends and have direct experience or an interest in facilities management and customer serviceYou are open and have good communication skillsYou strive for excellence in what you do and share ideas for improvementYou are proficient with Word and Excel and have a keen interest in technologyYou are adaptable to work to requests and projects that may vary from day to day

Location:  London, UK

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.

Location:

On-site –London, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process.   Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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