JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Managing and maintaining a mix of Owned Properties and Leased Premises on a day-to-day basis to support the service delivery functions of the Client occupying the premises and ensuring compliance with performance expectations. The role will assume overall responsibility for site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment & supplies, occupancy services and helpdesk. 

    Engaging with team members
–    Ensure effective communication with all team members including the FM team members, JLL leasing and JLL support services. 
    Partnering with the Client/Stakeholder(s) 
–    Proactively engage stakeholders to ensure that on site client’s expectations are met.
–    Build and develop effective client / stakeholder relationships across multiple levels of the organisation.
–    Key point of contact for Facilities within the client’s portfolio.
    Procurement & Vendor Management
–    Ensure vendors are well-managed, delivering services on time and within budget.
–    Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as JLL best practice.
    Overseeing Contracts 
–    Plan and manage all contracts to ensure that they are professionally delivered at the right costs.
–    Ensure expiry of contracts are well-monitored and re-procurement is initiated when required.
–    Ensure contracts are continually assessed to deliver best value to the client.
    Keeping the numbers in check 
–    Actively work to ensure that the site’s financial operations are meeting or exceeding targets and control requirements including the JLL Code of Ethics
–    Ensure financial processes are always followed.
–    Input and management where required in the budgeting process. 
    Ensuring everyone stays safe.
–    This role has the responsibility and duty of care to work safely, taking reasonable care to protect their own health and safety and that of fellow workers and visitors and to comply with the requirements of the health and safety guidelines, policies, and rules.
    Keeping an eye on the Site & Operations 
–    Recommend continuous quality improvement practices and implement Industry Best Practice operations.
–    Implement building procedures and performance measures and ensure they are always maintained.
–    Ensure all Critical Environment (CEM) requirements are met.
–    Review existing operations regularly to reduce costs and improve operational standards.
–    24/7 emergency call support and site attendance is required
–    Work order management 
–    2IC as directed for any critical sites. 
–    Ad-hoc project management work 
–    Carry out site inspections of all allocated properties. 
–    Any other reasonable tasks as directed.

    Limiting Risk to JLL & the Client 
–    Ensure the JLL Operational Risk Management (ORM) program is implemented and maintained.
–    Ensure disaster recovering and business continuity plans are implemented and maintained.
–    Ensure escalation procedures and incident reporting procedures are implemented and maintained.
–    Follow established escalation procedures and incident reporting procedures.
–    Adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures, and strategies

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.