JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Title 

Facilities Manager / Assistant Manager 

Business Unit 

Corporate Solutions  

Department 

Integrated Facility Management 

Reporting Relationships 

Direct Manager:  

Matrix Manager: 

Direct Reports: 

Matrix Reports: 

Job Title  

Account Manager 

Operations Manager (Client) 

Assistant Engineer 

Building / Line Technicians 

Location 

Singapore 

Objective 

Based at our client’s location, the candidate will have primary responsibility for leading the on-site team to deliver a high level Facility Management Building Support services in line with our corporate clients’ business needs. 

Accountabilities 

Manage all building related technical and service contracts, develop and implement procedures and performance measures to ensure efficiency, accuracy and reliability of work methods and systems 

Manage all 3rd party / subcontractor performance 

Responsible for staff development to anticipate / meet client’s requirements. 

Ensure all working environments meet all requisite OH&S Standards. 

Co-ordinate critical out-of-hours issues & participate as a key team member in responses to emergency situations  

Liaison closely with the client on-site representatives to address problems and/or enhance working environment performance 

Work collaboratively with facilities team colleagues both within the Client location & in the wider Jones Lang LaSalle network 

Provide assistance in general administrative activities and any other duties as assigned by Account Management on a needs be basis. 

People Management (where applicable) 

Manage and coach team 

Develop and sustain a high-quality well motivated team 

Ensure high staff morale, trust and work ethics 

Build and maintain an environment that supports teamwork, co-operation and performance excellence within team 

Mentor and enable Training & Development of team members 

Client/Stakeholder Management  

Proactively engage stakeholders to ensure that on site client’s expectations are met 

Build and develop effective client / stakeholder relationships across multiple levels of the organisation 

On-site key point of contact for Facilities in the client’s premises 

Procurement & Vendor Management 

Ensure vendors are well-managed, delivering services on time and within budget 

Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practice 

Contracts Management 

Plan and manage all contracts to ensure that they are professionally delivered at the right costs 

Ensure expiry of contracts are well-monitored and re-procurement is initiated if needed 

Ensure contracts are continually assessed to deliver best value to the client 

Finance Management 

Actively work to ensure that the site’s financial operations are meeting or exceeding targets and control requirements including the Jones Lang LaSalle Code of Ethics 

Ensure financial processes are followed at all times 

Health & Safety Management 

Ensure the provision of a safe working environment 

Ensure compliance with statutory regulations on fire, health and safety standards 

Site Operations Management 

Recommend continuous quality improvement practices and implement Industry Best Practice operations 

Implement building procedures and performance measures and ensure they are maintained at all times 

Ensure all Critical Environment (CEM) requirements are met 

Review existing operations regularly to reduce costs and improve operational standards 

24/7 emergency call support and site attendance is required 

Risk Management 

Ensure a property risk management program including audits is implemented and maintained 

Ensure disaster recovering and business continuity plans are implemented and maintained 

Ensure escalation procedures and incident reporting procedures are implemented and in place 

Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle’s business conduct 

Achieve Key Performance Indicators and Service Level Agreement targets 

Key Result Areas 

Uninterrupted site operations 

Client Satisfaction 

Continual service improvements 

Attaining client KPIs 

Required Qualifications, Skills & Experience 

Bachelor/Diploma in Mechanical/Electrical/Building/Facilities Management or equivalent with a Facilities Management focus is preferred 

A minimum of  5 years experience (3 years for AFM) in Facility Management (Managerial experience preferred) with proven team management experience.  Candidates without prior management experience, but with strong leadership skills, will also be considered. 

Strong analytical, presentation, excellent communication and organization skills 

Knowledge of Occupational Health and Safety requirements 

Knowledge of M&E systems, Financial & Management Reporting 

Strong communication and interpersonal skills with the ability to build rapport quickly 

Sound computer skills in Microsoft Office 

Demonstrated ability to manage multiple and complex operational matters on a daily basis 

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.