Facilities Manager | Facilities | Buenos Aires, Argentina

About Us

At WeWork, we provide inspiring and flexible workplace solutions to help businesses – small, medium or large – thrive in morAe than 150 cities globally. The future of work is happening right now, and we are leading this moment. United by a common purpose, here we will empower tomorrow’s world at work. Join us on our journey as we give our members the freedom and support to push boundaries in their industries, and work to redefine our own. 

About the Role

The Facilities Manager will serve as managerial oversight of facilities services, amenities, maintenance, repair, and asset management across a portfolio of buildings within a territory. The Facilities Manager will be responsible for managing the field relationship with the third-party provider responsible for facilities and cleaning related work, including related projects, and will maintain base building property manager relationships, acting as the on-site representative on the lease for each building in the portfolio.  This role will report directly into the Area Director.

Objective

The Facilities Manager is responsible for overseeing third-party vendors in the areas of Cleaning and Facilities, Health and Safety, Security, Energy and Sustainability, and Capital Improvements, monitoring operational expense and performance. The Facilities Manager is the single point of contact for their assigned buildings, vendors, and leadership related to all the work listed above.  

The Facilities Manager will travel as needed within his / her markets.  

Core Duties:

Act as the single point of contact for both Community and vendors within the portfolio

Maintain supplier and vendor performance of quality and cost across the portfolio

Point of escalation for large facility maintenance emergencies 

Approving and maintaining budget for Incremental Service Requests outside of standard contract 

Coordinates with vendors for emergency and incident management planning

Work with external vendor to complete in-Building audits 

Responsibilities:

Act as the liaison and single point of contact between the Community Management team and the building’s Property Management team for any escalated issues

Work in strategic partnership with the Community Manager and Product Project Manager to ensure the efficient planning and implementation of both break-fix and CAPEX projects.

Escalation point for  Community teams within their portfolio for vendor related issues

Conduct comprehensive operational management walkthroughs (quarterly or semi-annually, as needed) across all buildings to evaluate the current status and condition, and identify critical projects for maintenance and improvement.

Conduct weekly reviews of Salesforce data reports, analyzing Community walkthrough findings to measure the impact of implemented cleaning and R&M improvements, and providing actionable insights to CLs Ops and Community Managers

Develop and execute comprehensive preventive maintenance plans for all building equipment and appliances to ensure optimal performance and extended lifespan.

Monthly monitoring of facilities budgets and spending to ensure alignment with work objectives and expense control

Manage  Global and Regional Projects rollouts to locations and suppliers including HSE, Energy/Sustainability, OPEX, Security, and Capital Improvements

Manage portfolio large-scale maintenance projects including Capital Improvement support

Represent WeWork’s business during openings process, participate in building opening hand over and punch list completion in order to deliver “complete asset” to supplier 

Project manage HQ by We and Enterprise special requests  

Ensuring Fire & Life Safety & local code compliance, OSHA training, and H&S Standards Survey with support of Regional Health and Safety team

Managing capital project implementation and execution, including scope, schedule, and budget (e.g., security and asset management).

Forecast long term programs and upgrades needed

Work with vendors and Procurement’s Dpt. to Increase operational effectiveness & efficiency of buildings and infrastructure

Illustrate the WeWork core values and strive to achieve our mission

Monitor governance and cost-saving initiatives

Support vendor technology changes and integration

Keycard access for vendors and Enterprise special security

Ensures completion of punch list prior to building openings in order to transfer operations to Supplier

Experience and Requirements: 

AA or BA degree preferred or equivalent work experience

3 -5  years experience in facilities or operations management 

Experience managing supplier and vendors with contract management 

Experience utilizing union vendors

Familiarity in lease operations language and execution

One or more of the following certifications preferred: Building Operations credentials; Facilities Management certifications

Must be able to work independently or on a team

Strong working knowledge of commercial MEP systems, specifically HVAC, plumbing, fire and life safety systems, and electrical distribution networks

Excellent communication, organization and writing skills 

Proficiency in technical applications including: Corrigo, Salesforce and Power BI

Must be willing to travel 40%-50% of the time

Life at WeWork:

Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a diverse community that embraces and inspires you—because together we can achieve more.